March 2024 by T M
Appalling service. Booked the hot breakfast there for myself and my family through the Premier Inn where we were staying. Breakfast was booked for 10 am by 11.15 am we still had not received our breakfast. Staff were not apologetic at all instead they became combative. We left without getting the hot breakfast. People who ordered after us got their food first.The Premier Inn were keen to emphasise "they have nothing to do with us"Book a room with the Premier Inn but stay away from this beefeater.
March 2024 by Wendy Bartlett
Long wait. Had fish chips and peas.Cold, VERY thick, hard batter with a very small finger of fish inside. Will not return.
March 2024 by Elliott Ajazi
Was served by a nice man named Harrison on Sunday. Service was quick and while the food took a bit long to get to the table it was worth the wait. Would 100% go back. Thank you
March 2024 by Dimple Victorino
First of where is the manager on shift? I saw him 10 mins throughout of our stay.We did not get any check backs. We had our starters waiting for an hour! Half an hour for our mains to come out after. Drinks took 20 mins! No one even cleared our starters plates. The whole restaurant had 3 tables! I understand if your short staff but you had 3 tables! Very disappointing!. We left and payed our bill we wanted to use our blue light card team leader left without even explaining anything left with the new staff to deal with us had no clue! Bless him!. Seriously you have to manage your team! Better shame on the manager on shift tonight!
March 2024 by Logan Delaney
Best breakfasts in
March 2024 by Mick Young
Amazing food and
March 2024 by mark rowe
Had breakfast this morning and was served by LISA, if all the staff a cross beefeater chain were as good as her what it would be
March 2024 by Dave Edwards
excellent service only 2 staff members working but done a fantastic
March 2024 by Carl Roach
It was as Mother?s Day .Staff where rushed of their feet . Quite a few people complained for the amount of time they had to wait.Food was good .
March 2024 by NIEL ROACH
Service was manic and we were left waiting on several occasions. Food was adequate for the pricing. We don?t bother with desert as starters and mains took nearly two hours.The staff need support and managing better.
March 2024 by Angla Testouri
The food was fresh and warm.waitress very pleasent and chatty.Very nice experience all round.Dietary restrictions: We were asked upon entry if we had any allergies or if we had any dietery needs
February 2024 by N S
Thought we would pop in for a bite to eat before dinner time so it wouldn't be busy. They weren't busy at that time however, whether they were short of staff or new the service was not good at all. No one came for drinks order, had to order when we ordered the food as been waiting a while.Food came which was lovely, requested a jug of sauce twice and it didn't arrive.Have up and asked for the bill, then again as no one acted on it.Shame because I would have given 5 stars.Also the first time at this beefeater
February 2024 by Ricardo Du Bignon
Fabulous suasages, hashbrowns and bacon for my cooked breakfast by the manager who took over as chef for the day..Better quality and service for breakfast here at this Premier Inn at Stevenage v prem plus near Big Ben..County Hall London..
February 2024 by ben stones
food was horrible beef is a ll chewy amd nasty amd the staff are
February 2024 by kim iverson
Chicken wings were fab as was the rest of the food .