February 2024 by John W__
I can never find anything in Boots. I gave up after 5 minutes and went next door to Superdrug and got what I want.
January 2024 by Wendy Sizeland
Sparce stock, staff not particularly friendly or helpful
December 2023 by DAVE VORALIA
Great size store,And very helpfull staff
December 2023 by Guramrit Kooner
today I went into the store with my dad and we went to checkout and the employee had made a mistake with one of the items and had charged £13 extra. my dad was trying to explain it to her but she didn?t understand so she got, im assuming her supervisor, and we tried to sort it out but the supervisor was being disrespectful, rolling her eyes, and being impatient with my dad who struggles with English and took advantage of that. then my dad asked to return 2 of the items because they had charged extra and gave back the wrong change, my dad tried to explain this to her but she wasn?t accepting the mistake she made. then my dad said he wanted to return all of it due to the disrespect and she gave back the wrong change again my dad said to her she?d given the wrong change but she again said she didn?t. she then counted again and gave my dad the correct amount of change.
December 2023 by T Chambers
Staff always helpful, some good offers on products
October 2023 by Anna Atherton
Came in looking for perfume, the lady was really helpful and recommended ones I might like based on my favourite (discontinued). She even made a note on the samples so I could remember which I liked. Service I would expect from John Lewis or a perfume store, but definitely more than I expected from Boots!Only knocked one star off because the staff when I came back later were less helpful, and it was tricky to find someone for the perfume section.
July 2023 by Jacqueline Siddons
Have you faced prejudice due to your disability in the workplace and hate to take any time off because of it? Do you rely on regular medication to be able to contribute to society? Is mobility an issue for you because of your disability? Be assured this pharmacy will do everything it can to contribute to the above issues. Apart from only opening 1950 style hours of 9-5 they seem to have multiple lunch breaks throughout the day as they seem permanently closed but if you do manage to find a time when they are actually working you will have to make return trips anyway because they will not be fully stocked, you will never receive a notification from them your medication is ready (technology hasn't reached this 1950s pharmacy) and if the government is hoping to move doctors powers to pharmacists I strongly suggest there could be a significant rise in health issues in the area if we rely on this place.
June 2023 by Aaron AG
Amazing selection of products. Staff helpful and friendly.Chemist takes up to 30 mins to dispense prescriptions.Be aware that the chemist is shut between 1pm and 2pm every day
June 2023 by Tony Menzies
Wide range of health and beauty products, and a pharmacy too
April 2023 by Rimma Ponomarjova
Very rude staff, I was asked to stay 10 meters away from the desk while no-one was in the queue, waiting for 10 minutes to get her attention and after all,,, the medication wasn't in the stock(((not even bother to give any advice where to get it.Medication was for my 3 years old grandchild.I will never step to this pharmacy again. Staff with this kind of attitude should be fired. It's not acceptable attitude, especially when you are dealing with customers, which are not well.
October 2022 by lloyd99984
None existant customer service. Phoned multiple times now amd no one even answers. Rubbish
July 2022 by Sue
Been going to this shop for years. There are a few gaps on the shelves but always find the staff helpful and polite.
June 2022 by Sue Egan
Been going to this shop for years. There are a few gaps on the shelves but always find the staff helpful and polite.
May 2022 by missholly011
Just what Welwyn needed!Lovely coffee, I really enjoyed my match latte, though it was quite small.The cake I had was great - turmeric and orange loaf.Good facilities; they have both upstairs and downstairs seating as well as highchairs and a disabled loo with baby change facilities. Also dog friendly.
May 2022 by Terry Gandolfi
A large Boots store on one floor, has majority of items also some bargains. The only downside was that I went at just gone midday and there was not a lot if staff but the member that helped me was very helpful.
