January 2024 by Angela Cantwell
Very helpful all. Good explanations, comprehensive advice and a feeling they had all the time in the world to answer all my questions. Well done Nirha and thank you.
December 2023 by Aref Taidi
I was sold the wrong lenses the first time causing terrible vision and went back to insist to get the lenses I had originally asked for. Then my frame was installed with an inferior grade lenses even though we went through this subject numerous times with two of the opticians over many visits and agreed on the brand and grade of lenses which they had confirmed. When I found out that they had put the cheaper heavier grade of lenses, probably because of the price they had agreed I complained again, eventually they used the correct lenses I had asked for at least a month earlier but was charged £60 more than what was agreed.
December 2023 by Jean S. B-C Mower-Allard
Thank you Manu, another triumph, delighted with both sets of frames (and I am not easy to please) you went the extra mile and it was appreciated.
December 2023 by Grant Inwood
The service that l received from all those involved was exemplary. Both very professional, and friendly.
December 2023 by Kamrul chowdhury
Hi I?m now very happy good starves.
December 2023 by John Arangebi
Good service and very polite staff
December 2023 by Sofie Potter
I had a pleasant experience at the Queensway Stevenage Boots Opticians when I went for my eye test.Staff are very friendly, time spent there was adequate and quick, good efficiency, completed everything I needed. Dr Nathwani was excellent and very professional. I was recommended Boots by a colleague, who is also an employee there and have no regrets. It?s a small shop, but well run and excellent customer service.
December 2023 by Andy Blanchard
The appointment was carried out very promptly, efficiently and in good time. All of the staff who performed the various tests were very professional and competent. I felt I had had a thorough and comprehensive examination and the results were explained very well and I was given plenty of chance to ask questions if I was unsure about anything.
December 2023 by Ryan Stevens
Really great service all around. Well informed from the optician but also well looked after by the staff in the shop.
December 2023 by hayley huttlestone
Staff friendly on arrival & optician was excellent in explaining stigmatism. Lovely members of staff
November 2023 by Robert Moody
Friendly and efficient, no complaints.
November 2023 by Paul Lightfoot
Explanation during eye test and with photos of the eye was first class. I had a problem with my previous glasses and with an explanation of my problem the eye test resolved my problem. So happy.
October 2023 by saumyajit goswami
I recently purchased computer eyeglasses from Boots Opticians, and I'm thrilled with the experience. The staff's expertise and friendly service made choosing the right eyewear a breeze. The glasses have significantly reduced my eye strain, and I'm grateful for the excellent prescription and anti-reflective coating. Thank you for a great experience!
July 2023 by Maria Rodriguez
I just went for a cream/drops and after making me give them my personal details and wait, the optician tried to make me book an appointment, withouth saying that had a cost.When I complained, the optician did not processed my complaint or even try to understand it.Also, she kept the file with my details (which contain personal information) although I requested my details to be deleted.The optician was rude and unprofessional. I would strongly recommend going somewhere else.
June 2023 by Jayy Bull
found staff very rude, would not recommend
