February 2024 by Majid Hussain
Asked for a takeaway latte and cheese toast, was given a cup, when I asked for a take away cup, the attendant looked at me like I swore at her. If you?re not happy in your profession, change it.
February 2024 by ADA ONWUKA
Good coffee, great
February 2024 by Naomi Banks
The staff are always friendly and polite, coffee is good, Costa is my go to for coffee, prefer Costa to anywhere else. The cakes etc always taste good.
February 2024 by Aran Shah
I pointed out to a member of staff that their tea cups were dirty and she said that's how they come out of the dishwasher, I said I don't want the dirty cup. They said their is nothing they can do, never offered me a refund, I was visiting someone there and I sat down and my visitor flagged a member of staff and explained what had happened, she offered to get a clean cup, by this time the experience of visiting Costa has been ruined. I suggest people take a good look at their cutlery amd cups at this specific costa and pull them up about their dirty habits. It's not on and better customer service training is needed.
September 2023 by Elaine Oulds
Used this Costa yesterday it's OK when you first walk in, but when you go to the seating area at the back it is absolutely filthy !!! Chairs are ripped, very stained and food dropped on. This place looks like it hasn't seen a clean in months. We hurried through our food and coffee to get out. Very disappointed and is by far the worst Costa we have ever been in. Will NOT be using here again.
August 2023 by MIMMICKJIMMY 123
Not a nice atmosphere, average food, nice drinks and somewhat friendly staff.
August 2023 by L4412TNmelw
I witnessed a customer being treated rudely by the barista, her name was Jem, the customer looked embarrassed, I have also experienced this Barista being rude to myself, she mocks customers to other staff which is not appropriate.
August 2023 by Keith Ashby
gerly good atmerver food could use some improvemnt
June 2023 by Marco The Pom
Second time this week you?ve allowed me to order on just eat - taken my money then cancelled the order leaving me awaiting a refund. If you can?t complete a service stop offering it! Will be using Starbucks in future.
May 2023 by Leigh Bissett
Counter person lover. Rudest barista I?ve ever met. This place is not a great representation of costa I?d say.
May 2023 by Ryan Wilson Wilson
Atmosphere was breathable, I'd say about 19% oxygenWheelchair accessibility: Its all flat
April 2023 by Shirley Sandford
Lovely coffee..Staff were friendly quick znd efficient..Muffins were amazing
March 2023 by therichastill
I visited the Costa Coffee in Stevenage Town Centre on a Saturday afternoon. As a result I was expecting it to be buzzing and it was. the staff were all working very hard to get people served, tidy tables and get rid of rubbish so I do not hold that against them. Perhaps get a few more people in to stop people having to wait for their orders? The restaurant was clean and tidy and there were no spare tables inside, only outside with the smokers.
March 2023 by Derrick Baughan
?Never been worse?. I had stopped going to Costa as the quality of the coffee was going downhill. I was lured back by an email telling me they have improved the coffee. Indeed, on the display screens it says ?Never been better: roasted for longer for a more intense flavour? no it isn?t, it has got worse. All I got was warm brown dishwater.
February 2023 by Daniel Sadie
I have always enjoyed going to this Costa Coffee branch. The staff there are very friendly and helpful and it's clean.Wheelchair accessibility: This coffee shop has a ramp for wheelchair users to use.