I popped in today and can’t stress enough how amazing the staff are and how well stocked the store is. I was served by Aaron who was very helpful due to the fact he seemed to know a lot about different products. I will defiantly be back.
Bought a bike here that has given me no end of problems since.... Took it back to store, who told me to call customer services and loyalty team, contacted them, who told me to take it to store.... So no one seems to know what the process is....
I do not recommend Decathlon. I believe there has been a change of management and staff. They no longer allow walk ins, the staff their are either in training or afraid they will get hit with a law suit and the products themselves are faulty.