August 2023 by Richard
Needed new rear number plate, produced on the spot and fixed to the car all within 25 minutes. Excellent friendly service.
July 2023 by Google user
Wow! Well done and big shout out for Jayden who achieved an absolutely fantastic makeover on my unloved bike. Can't believe that you managed to get rid of all of the rust bringing it back to the state of almost new! Sincere thanks to you for your diligence and expertise and to all of the staff at Halfords in Stevenage who were professional and kind.
April 2023 by Susan Gillespie
I had a new battery fitted at Halfords, Stevenage. The service was fast, friendly and efficient. Highly recommended. This would have been a five star review but I knocked one star off as there was no vending facilities available for customers who have been out in the cold. A hot coffee would have really made the experience five star. Special thanks to Jacko from a satisfied customer.
April 2023 by Michael Lee
Gavin, what a legend. He was super knowledgeable, working under pressure on what was a really really busy Sunday to find us the right roof box bars to fit our car. Incredibly patient with my heavily pregnant wife and I, whilst also able to deal with multiple questions from other staff too. Clearly an asset to the team, and represented Halfords at the Stevenage store superbly.Also helped me put it on my car with again expert knowledge and expertise. Not once called me an idiot, as i had no clue what i was doing.WHAT. A. GUY.
April 2023 by Simon Leaf
I've recently visited the Stevenage branch with my young son to try to find his first bicycle. Jayden, one of the Assistants there, couldn't have done more to make us feel welcome and to try to find the best bike for us. We ended up having to visit the store a couple of times and each time, he went above and beyond what was necessary or could reasonably have been expected given how busy it was.
March 2023 by E H
I went to the Stevenage branch and received very friendly and excellent customer service. The lady at the till quickly helped me with my question regarding my car. The gent Jacko who fixed my car was really informative and friendly. Clearly took pride in his job and made sure my screen wash was topped up. That wasn't what had I even came in the store for! Halfords We Fix option is fantastic.
February 2023 by Jen Kenward
Absolutely brilliant service in the Stevenage branch, Gavin went above & beyond to help us choose a car seat, fit it properly & fully explain how to use & adjust it. Our car wasn?t straightforward to fit, another branch said they couldn?t do it, but Gavin went the extra mile to make sure the car fittings worked & we feel really confident with the choices we made with his support. Gavin is absolutely brilliant
February 2023 by Suzanne Bessent-Rothwell
Zoe was wonderful, her young colleague had done his best but she needed to take over because she was more experienced.She understood our queries and did her best to accommodate our needs. She was cheerful, helpful and willing to go the extra mile for us. Much much better experience than the one in Harlow earlier in the day.
February 2023 by carina matthysen
Had to drive to Stevenage Halfords today with a broken front wiper in the rain at 6 o clock. After an explanation they could not fit it, Laura went above and beyond fetching the right one, checking it and fitting it after her shift had finished. And she was so friendly and reassuring. Thank you Halfords and staff. Much appreciated.?????
January 2023 by Lucy Cowan
Amazing service ! Went in without a clue what to do, my heating stopped working so someone told me to get coolant, I had no idea which one to get ! They helped me and offered me a 10 point free car check including coolant and a new wiper blade. They fitted it all for me in 15 mins and included the coolant and blade and I only paid £25. The service was incredible and so helpful to me as I've no idea about cars ! Thank you to Gavin, Barry and Adi for your help today and the great value and getting my car heating going again. ?
January 2023 by Tom Taylor
Had to do a same day car battery replacement and managed to get to the store an hour before it closed. Gary was fantastic (everyone was) and changed it for me much faster than I could have myself. Great team.
January 2023 by Angie Ross
Had a great experience at the Stevenage branch of Halfords this morning from both the lady on the till and Laura who fitted my new windscreen blade. Was an easy and comfortable experience and having women deal with my requirements was excellent.
January 2023 by John Mayor
Put in an order online to collect in local store, site said it was in stock and so went ahead and paid upfront, 2 days later got an email to say I had cancelled the order???Got refunded and had an email to say that. But no reason as to what had gone wrong.2 days after that I went to the local store and was told it was cancelled by head office because they had no stock.To not let me know the reason not goodSo not a happy shopper
December 2022 by Laurence Williams
Excellent service from entering store to leaving. Only a simple thing. Fitting a rear brake light bulb but everything was so friendly and professional. As always happy at Halfords
December 2022 by Kyle Joy
Nice place. Good selection of products. They're trying to push MOTs and services. No offence, but I'd rather talk to a mechanic than a shop assistant, when it comes to motoring.
