August 2023 by Sammie
Absolutely disgusting service the woman didn?t measure all men correctly shirts to tight trousers to short and tight no help what so ever told her all men are from all over country so carnt get them bk to try on 4 days before the wedding she said if wanted to pay could get them sooner @£15 each suite absolutely disgusting also wasn't contacted to arrange appointment like they said for our kids to be checked ignorance of staff when returning suits didn?t even make eye contact nothing I?m not happy with the money spent to the service we got wouldn?t recommend for a wedding with a big party ?
April 2023 by 170turbo
Went in for a new 3 piece suit yesterday, didn?t really know what I was looking at. A lovely lady named Tracy came straight over to help me, gave me great advice on what styles would suit me and with sizing. Tried on a few and picked out a lovely blue jacket, waist coat and trousers. Left very happy, will definitely use them again. Thank you Tracy!
April 2022 by Roy Fletcher
At first when I visited Moss, impressions were good and I ordered a full suit for a family wedding. After speaking with Chantelle in store and her assistance I paid cash with the assurance that the jacket which needed to be transferred from another sore would arrive in plenty of time and with no problems as ten of their other stores had it in stock.Having paid I left with the full belief that the suit jacket would arrive. Having had no update I contacted the shop today to be told that they cannot get my jacket as all the others were on hold for other weddings. As you can imagine I was totally shocked and upset being told this and that there is nothing they could do, despite all the promises, only found out after I rang them for an update.On expressing my concern and explaining that I was told numerous times when buying I am now left with no suit and trying to find another I like with very little time. Moss explained they might have something else but could not be certain, the shop assistant Kelly was quite rude and unhelpful beyond belief.I had no alternative but to get a full refund on suit and extra?s of over £300.I would like to advise anyone who may visit Moss not to believe what they say or promise and in my experience avoid at all costs.
November 2021 by Anant Sharma
Nice collection of suits they have. You can order online as well if size is not available in store. Really liked the stretchable collection.
October 2021 by Matthew-Joseph Robinson
Amazing customer service. I was served by someone by the name of Maddison I believe her name was (curly hair and wears glasses). She was so helpful! I recommend!
October 2021 by Eddie Heath
Always fashionable, good prices, and excellent staff
August 2021 by Kieran Astridge
Both girls working were really helpful! I needed a waistcoat for an upcoming wedding and they helped me find the perfect fit and perfect colour to match the trousers I already owned. Both seemed really experience and they both actually wanted to serve me rather than sending me over to guess for myself!Thanks girls !
July 2021 by David Morris
Moss hire is terrible. Hired suits for 5 day hire so they would turn up in plenty of time, day we were ment to leave 2 suits missing, cant get in contact with any one it's all email so waist of time.Would avoid if you don't want your wedding day ruined ....
July 2021 by Martin Dooley
Would have given zero stars if I could. Booked an appointment for myself and two family members to be measured for their tailoring service. Upon arrival we were told that we were expected but they didn't know what for so they were unable to honour the appointment, we all had a wasted journey. Totally inept staff.
October 2020 by Alistair Morley
Midmarket Gentleman's outfitters sporting a range of quality suits, shirts and ties.This is about the only place in Stevenage where you can still get a decent suit. The selection is more traditional than hyper-contemporary, but most items are available in slim, regular(classic) and modern cuts. Service is attentive and genuinely helpful: don't be afraid to ask for advice on what works.The store also does formal wear rental for weddings etc.
September 2019 by John Merrill
Reasonable prices, staff really friendly
September 2019 by wendy hodges
Brilliant customer service .
July 2019 by Ian Hamilton
Very pleasant and knowledgeable service.
June 2019 by Laurentiu Antonie
The personal is very unhelpful, the guy from the is rood. The only one is trying to help me is the younger lady. If the see you in casual outfit u are invizibile. If u need a opinion from the other 2 employees you ask to much. So is much better to go in a different shop or look for the younger girl
June 2019 by Gary Gutteridge
Love the shop'love the shirts and suits' pricey but you get what you pay for.
