January 2024 by Andrew Kinsey
Good service and everything well explained
January 2024 by Susan Busby
Specsavers never disappoint - the spex are very comfortable, prescription is perfect and the store us only two minutes from my front door!
December 2023 by Steve Smith
Fabulous experience from walking in the door to leaving. Helpful, friendly, efficient and knowledgable - couldn?t have asked for more! Highly recommended.
November 2023 by Amy Perry
The staff were wonderful, i came in with complicated issues and requests and they dealt with them quickly and with relative easeThe customer service was exceptional and would recommend them to anyone
September 2023 by Joan Eeley
I have been using Tring Specsavers for many years. Last year I was somewhat disappointed with the service when choosing new frames, so I went elsewhere. However, this year I returned to Tring and I am very pleased with both pairs of glasses that I have recently bought. Amber was particularly helpful in explaining my options and helping me choose frames. My eyes are quite complex so it would be good to have had a written report from Bindi as there was a lot to remember.
September 2023 by june donaldson
Imran was ever so helpful, he kindly fixed my glasses, customer service is 5+*, thank you so much
August 2023 by Airport Services
They are first class people and would recommend them. Optician was friendly and did not rush and just took her time to give me the best service
August 2023 by Liz Hill
I love my new glasses & the lady in the Tring store that helped me choose them was probably the best I?ve ever experienced. . . anywhere. However they don?t fit right and a month later I still can?t wear them. Every time I go in there I?m asked to take a seat and then ignored. I eventually have to leave to either find a bathroom or put more money on the parking. It would be helpful if one could make an appointment for adjustments. I?ll fine somewhere else to go.
May 2023 by Derrick Bleasdale
I have been going to the Tring branch for a number of years now and am very happy with my new glasses and the whole experience. On booking the original appointment I was able to get a slot the following day and even then I received a telephone call inviting me for an earlier time. With the collection of my new glasses I was given an appointment and again received a call to say that the glasses were ready early. Could not fault anything. Thank you.
April 2023 by Lorna Weight
In the main, staff are always so friendly and helpful and nothing is too much bother. Whilst there, one female team member actually said "go away" when the phone rang. It's the public that keeps these people in work so I would suggest more respect!
February 2023 by Peter Brazier
Really caring team spend as much time as you need.
December 2022 by Lynette Britnell
Edited. Previous review left in error. Always friendly service. Some communication problems, but rectified quickly.
October 2022 by Peter Turner
I called in to Tring store yesterday to ask for help with my contact lenses. The customer service that I received from the staff was of the very highest standards. The two young women that helped me were simply outstanding. Polite, friendly, helpful and knowledgable, they saved my day with their kindness and made me feel so valued as a customer. Thank you.
July 2022 by Andrew Woods
Good service here as usual. I have been using the Tring branch for a number of years and the service from the whole team has always been brilliant. Would definitely recommend using them.
June 2022 by Steven Bull
Having been recommended to you I called in and was offered an appointment very quickly.I couldn't have been more impressed with the service on offer. The eye test was the most intensive I've ever had, each step was fully explained by the friendliest staff you could wish to meet.Time was taken choosing my frames (2 for the price of one) and at no time was there any pressure to upsell as is the norm usually. The advice was spot on.Upon collection more time was spent ensuring the fit was perfect. I couldn't be more pleased.Many thanks to all of the staff there.
