February 2024 by stephen argent
Great service.Our Juke cvc auto ran out of oil due to broken oil cooler pipe.Kept us updated as to what needed doing.Fast efficient service
December 2023 by Kevin
Stephen's Engineering absolute pleasure to deal with from office staff and engineers.Had a new clutch fitted in early November, great price and fantastic customer service throughout.I returned with a niggling doubt and Jason and Team put my mind at ease againKeep up the good workK
December 2023 by Darren Lawrence
Fantastic and honest working. Repaired my semi automatic gear issue with the costs coming in at one third of what has been quoted. Appreciate the work from the team and Stephens and highly recommend them.
November 2023 by lisa marie
After purchasing an automatic Porsche Cayenne with no gearbox service history recently (96k miles) it seemed the sensible thing to do was to book it in for one! I found Stephens Engineering after looking for automatic gearbox specialists locally and after seeing the reviews compared to other places this seemed the only sensible option. Fairly priced and easy to book in within a couple of weeks, Tina was very helpful. The service was done today, fast and in half a day as quoted. Thank you Stephens Engineering for giving me motoring peace of mind and for your brilliant service and efficiency. We'll be back with our other car soon.
October 2023 by Alan H
Didn?t end up using this company but they gave me invaluable advise over the phone regarding a malfunctioning DSG gearbox and helped me decide whether to fix or scrap.If the car was worth a little bit more I would have definitely used this company.Thanks anyway.
September 2023 by Nathan Critchley
Highly recommend Jason and his team at Stephens Engineering.As a car enthusiast I ultimately have too many cars one of which being a retired London taxi with a Nissan/Jatco Automatic gearbox that lost reverse and was slipping badly after phoning various places who turned me away despite it being a very simple gearbox seemed like they didn't like the vehicle it was attached to, However a phone call to Stephens Engineering later and Jason was very polite and professional and explain that he would need to see if he could get the parts but if it needed a gearbox rebuild it would be costly. Although the vehicle isn't worth a penny, its sentimental to me so I explained that I was happy to have the work carried out whatever it cost.Jason then phoned me up to confirm that he could do the job and on the day I planned to drop it off the gearbox lost reverse completely leaving me stuck, Jason very kindly gave me some numbers to call to arrange recovery.Once the vehicle was at Stephens Engineering Jason kept me informed and told me that it was terminal and the gearbox had water in it due to the radiator failing which is apparently common on these vehicles.Luckily Jason had a reconditioned box and after dropping off a new radiator to the guys they then had it all ready a week laterJust picked up the taxi this evening and it drove better than I've ever known it to. At last I had a reverse gear, the slipping was gone, and it was shifting through all the gears nicely and not getting stuck in 1st like it previously was.Big thank you to Jason and his team and would highly recommend that anybody with a automatic gearbox to use these guys!
August 2023 by Neel Bacheta
Highly Recommend! Very knowledgeable about gearboxes and provide an excellent and friendly service? very reasonable prices for the work carried out thanks again Stephens Engineering Team ?
July 2023 by davina rudie
5 star service from Jason who fixed my gearbox on my Audi.Highly recommended this reputable business .Thank you
July 2023 by Rick Garrison (RickyRico)
Stephens Engineering came on my radar as my lovely Vauxhall could not engage reverse gear, my car is an automatic transmission car, so I met Mr Jason to explain my woes, his words was ? we can do that for you, ?A replacement car was offered and accepted and a few weeks later my lovely Vauxhall was back on the road with a new lease of automatic transmission gears, the price was a very reasonable price considering the works required, my car now drives even better when I had bought it new, I am so happy with the service received.I understand people bring their cars from near and far , even from aboard, I can see why, Jason and team take pride in their jobs and give a good honest job which is rare today, so the default place to go anything mechanical is STEPHENS ENGINEERING
May 2023 by Amo S
After having issues with my Merc 2019 gearbox I contacted various Garages. They were all fairly unhelpful and vague with the diagnostic work required. So I looked further afield, 50 miles, and contacted Stephen's Engineering. It was refreshing to find that they were very helpful, knowledgeable and honest.In the end my local Mercedes Dealership finally agreed to cover the work but if they hadn't I would have had the car trailered to Stephens Engineering.Fantastic Customer Service.
March 2023 by Ian D.
I was told that my Porsche Macan needed major transmission work but thanks to the wisdom and skills of Jason Stephens the problem was soon identified and major expense avoided. Sadly nowadays this kind of honest professionalism is rare; conclusion: if you sense the need for advice on transmission issues don't think...go straight to Stephens
March 2023 by F M
After a leaky gearbox I called a few places who didn?t want to touch my gearbox because it was a 7G box (Mercedes), I remember my dad using a place many years ago when he had restored a rover p6 giving his gearbox to these guys (sure they was near a406) I had forgotten the name so it was abit hard to find but when I did I booked in right away, got the car towed down on the Sunday and posted the keys, Im a mechanic but refuse to touch gearboxes myself so it?s odd for me to leave my car with someone but always a first but I knew it was in safe hands, I picked the car up about 2 weeks later after it was done and it did a 300 mile trip the next day without fail and the gearshifts are now super smooth and seem less it?s actually brought the love back into driving the car again,Only fail was the payment the bank didn?t let me send the full amount via transfer which was annoying so had to rush down after work and pay via card luckily got there 5 minutes before they closed,10/10 for serviceAlthough was a-bit afraid on the Monday after dropping the car on a Sunday wasn?t sure if they got my car or key so I had to call in toMake sure but that?s nothing majorLovely people happily got to meet them when picking the car up,Thank you!Service: Transmission
February 2023 by Alex C
Great people, they serviced my DSG wich afterwards changed gears very smoothly,and bow they serviced my 7gtronic, great to have such a place very close to home. The best thing about this place is inside,wich is like a cool engineering museum! They take their time to explain what has been done and give you great advice every time.Thank you for your great service!
January 2023 by Paul Norfolk
These people did what BMW said was impossible , and they did it politely and in a very professional way. My BMW had an x drive issue and BMW's answer is to replace the transfer box at over £4k. These very clever engineers actually make the replacement parts, which then means the bill is less than a quarter of the cost. Car drives perfectly and I have also received a handy hint into the bargain. Change the transfer box oil at every service, even though BMW claim its sealed for life. Special shout out to Tina in the office. She is super organised and made it all easy for me. Top marks, thank you.
December 2022 by Chas Ham
A job too far....Despite spending 5 days drilling out seized up bolts and promising never to undertake this job again, Stephens Engineering completed a fantastic repair to my LR 3 Discovery diesel engine turbo. The car now goes better and quieter than when new!Full credit to Neal's in depth knowledge of Land Rover vehicles and his perseverance. In the past he diagnosed and repaired faults that other garages missed.Stephens are always very busy, a good sign, and it's well worth waiting for the service and personal attention you will receive.Service: Auto engine diagnostic
