January 2024 by maxine wood
Went to the store to do a yearly up grade . Never had the phone I wanted asked about an iPhone was told they cannot transfer my phone over since then have found they could then someone else takes over very unprofessional sitting there chewing gum allways gone there but never again
October 2023 by Anna S
Excellent and professional service at EE Waltham Cross. The store manager Selby knows his trade, he is polite, friendly and helpful. He gave my husband and I the best deal and did all the hard work setting up our new iPhones. His service and his staff were so good that we also sorted out my fathers outdated iPhone and my sons upgrade. I can?t ask for much more. Thanks Selby and team!
July 2023 by maxine flegg
Been to store Angela served me a credit to EE could not help me enough excellent service and lovely girl .
July 2023 by Megan Coxall
Had a great experience come in had a few issues with my broadband and looking into a new contract was straightforward and smooth service efficient and professional!!Got my broadband sorted and new phoneThankyou Selby & Angela for all your help ??????????
April 2023 by Ann Wood
Hazal is amazing .set up my phone and everything. Will recommend the store . Been going for last 10 years
March 2023 by Ali Koc
Went into upgrade. Saved £30 a month on my broadband bill also. Can?t ask for more . The man that dealt with me knew what he was talking about. Definitely recommend
February 2023 by David Whitney
Very helpfull staff sorted my phone for me
February 2023 by Debbie Kemp
The team here were incredible! Solved my problem even they hadn't caused it. Highly recommended
November 2022 by Danguol? Kameneckait?
I am very very disappointed with service at waltham cross branch. I was there around 1pm on 10 11 2022. The girl which was serving me was chewing a gum while talking. This is not professional. Whatever service I asked, nothing was explained me properly, and I had to ask questions bu questions to get an answers what I'm signing for. They didn't offer to sort out some problems. Probably I will never visit that branch ever again. That's disappointing and making me think about leaving EE at all.
November 2022 by buto E
Very happy cx as always. Manager always gives me special treatment and discount. Do not take into consideration other reviews as people are always not happy regardless of what you give.
October 2022 by Roy Jones
I must say this store and the customer services is absolutely fantastic as I?ve been in there a few times now and they?re lovely to chat to. I?m very understanding I give all the team my five star Beautiful clean shop very easy to talk to. Thank you very much for your help and I would recommend this shop to anyone.
October 2022 by Charlene Hagan
Had a problem with my phone speaker was not working walked in to the store lovely team helped me with my problem deffinetly recommend very friendly staff and helpfull
October 2022 by Michael Carter
Very helpful got a new phone and tablet for 2 pound more
October 2022 by Lynn Satchell
very helpful sorted everything out
August 2022 by Anna Solly
If I could give the store and manger a zero rating I would terrible customer service. Won't be going back to the Waltham cross branch again, manager very disrespectful
