February 2024 by Del Lawton
When I was a teenager I used to work in a pizza place and there was a guy called 'Chris' who sometimes made the pizzas. Somehow, 'Chris' could make any pizza taste terrible, despite using the same recipe and ingredients that anyone else did.You have a 'Chris' making pizzas. I have always ordered the same pizza from Papa John's and it's always good but this time, it was bad. Salty, tasteless and looked like someone threw up on the base then scattered meat on top. I ate the stuffed crust and threw the rest out. I love pizza. I'm now not so sure I will eat it again without having PTSD from the one that was delivered.So no, won't be ordering again.
December 2023 by Rog Fusionkid
Had pizza was OK but the cheese and other toppings were very sparse. Don't think I will be going there again. If you don't order through the website the prices are different higher in my case. Paying with cash wasn't that easy.
October 2023 by Devyn Holbrook
Worst pizza in my life. Pizza was raw, no bbq sauce on the bbq chicken pizza, no bbq extra sauce that we paid for. Called to let them know and they made our pizzas again. An hour and a half later?surprise surprise the pizza was raw and no bbq sauce. The service was horrible, they couldn?t understand what I was saying as the phone sounded like it was from the 80s. Had to throw it all away because it was inedible.
October 2023 by Jenna A
Was sceptical to order but I was wrong! Pizza arrived delivered from Ware to Hoddesdon within 30 mins of order. Steaming hot pizza and fresh toppings well cooked! Very friendly driver with a big smile on his face!
September 2023 by Bt Simon
Pathetic service which took an hour to turn up. Fair enough on a Friday night if busy, but being out for delivery for 20 minutes when walking or driving both take 10 minutes is awful and just results in cold food.. According to their app it was actually ready 20 minutes before even being collected. And having to direct the delivery driver is fine, except knowing left from right ought to be considered a basic.. Thanks to them for filling up the bin I've just emptied.. Never order from here.
August 2023 by Mo Antonio
App not working tried several times quoting £55 but wouldn?t go through so phoned but staff insisted we had to pay £61 for the sake of £6 was happy to loose the sale we decided to be the bigger person and payed the full amount they need to get their app sorted come on Pappa Johns then had ordered vegan ice cream large tub received tub not big enough for a mouse x needed 3 spoons for this!!!
August 2023 by Sam Husband
I was invited to my good friends 18th birthday party, we were all excited about having a few drinks and pizza and just having a rather relaxing get together with some good pals, and the pizza was meant to arrive at 8 o?clock. At the time of me writing this (8:38) the pizza still hasn?t arrived at the accommodation. Utterly ridiculous service from this company, for one of the biggest companies in the world, I expected better. Disappointed. I?ll be going to dominoes next time.
August 2023 by wrightstyles
For the price I paid my pizza was cold soggy and had a bone in it when I called to complain I was called a liar that there was no bone in the pizza even though I almost choked on it never ever going hear again terrible service terrible food I can really see Papa John's has no care for customers or the service they have
August 2023 by Joseph Langfield
Pizza arrived half cooked, not raw, just soggy.Complained to head office and got nothing.
June 2023 by Mujahid Malek
ordered a XL Margarita it was Good
June 2023 by Kojo Emmanuel
One of the better pizzerias I've ever been to. Great service and great food.
May 2023 by ZERO INFINITY
Terrible pizza and bad customer service. Pizza didn't include everything I ordered, delivery driver didn't have any change for cash payment and pizza left me with stomach ache. Never again.
April 2023 by Caroline Spencer
Everything was fine until the delivery driver decided to get back out of his car and steal flowers out of my garden. He actually reversed back to be away from the door. Little did he realise he was caught on camera. So very rude and disrespectful.
January 2023 by Chris ?MadMunk? Booth
Ordinarily you're middle of the range at best, but my recent experiences have not been good..I tried the black wings a few weeks back and quite frankly... they're disgusting... burnt all over and the ghost chilli sauce really tasted no different from your plain old buffalo. Nothing special, ate 1, rest went in the bin. Outside was burnt, inside was undercooked. Sauce didn't compensate.I have ordered the Philly cheese steak pizza 3 times now, each successively worse from the previous one. Last nights took the biscuit however. It was clearly a repurposed garlic bread, an anaemic level of cheese, barely cooked peppers loose on top and not even stuck within the imaginary cheese. The sparse and rather crunchy flecks of steak were no different. Strangely you added a swirl of garlic sauce all over it to add a bit of moisture back into the whole mess. Unfortunately, not liking that sauce and never having ordered it, the effect was to ruin what remained of my meal. I ate 2 slices before binning the rest. Not impressed papa john's, not impressed at all.
January 2023 by Anthony Romano
Have given this place a few chances but will never be ordering from them again. Delivery usually takes up to 2 hours so if you?re hungry don?t bother. Response is the same when you try to find out what?s going on: driver is on the road will be there soon/in 15-20 minutes. From now on ordering from Dominoes or making my own pizza. Papa Johns, do you want to buy my pizza?Edit. Call 3: drivers have to go slower because of the conditions. Fair enough I agree. But you left nearly 2 hours ago. Oh and your delivery on this final time I order from you, has always been this ducking slow. Are you ok?
