February 2024 by emma burgham
Excellent service. Despite an error made by a retailer for a parcel, they managed to resolve.
June 2023 by Maria Maria
Not the friendliest or most helpful store. It is never pleasure to have to go into this store especially when you'd like to send an Evri parcel. Their printer never seems to work. When you come to pick up your parcel, without even checking, they tell you to come back the next day! When I ask him to check, my parcel WAS actually there!!! I now use another store. Avoid this store at all costs!!!
June 2023 by N Begum
I would give 0 star- absolutely rude staff, will serve over 10 customer who came in after you, without apologising for keeping you waiting or asking if you?re ok to wait. Tell you to shut up even though they have an abismal system for Parcelshop orders and can?t find your order. They are listed as a package less Parcelshop store and tell you they don?t offer the service. They were going to withhold my goods and prioritised paying customers - even though they are in business with Parcelshop and getting money no doubt. They own a business but know 0 about customer service and manners at the least! Disgusted by both the behaviour of the men in that store - some people just shouldn?t be allowed to run businesses. Would they like it if when they go to shops to have the whole town served before them even though they arrived first? Definitely not. So what makes them think it?s ok to treat others like that. Clearly not raised right and money hungry.
June 2023 by C J
Evri parcel system is never working. What is the point of saying you offer this service when 9/10 the machine is down. Particularly frustrating as I know a lot of people waste their time making a trip to the store only to be told the machine isn?t working ?come back tomorrow? and when you go back the machine is still down. Useless.
June 2023 by christopher dunne
honestly shocking, always a problem with Evri parcels and the two men that work there are rude and unfriendly. Almost act as if customer are inconveniencing them. I'd give zero stars if i could.
May 2023 by Prash and Joanna Suriakumar
Rude and unfriendly staff. Store not pram friendly at all. No point in them offering an evri service when they can?t fulfil it.
April 2023 by Andrea Leyva
Worst service ever. I went to collect my parcel to the shop, one of the guys there was very rude, they didn?t give me any solution, horrible customer service. One of the guys told me ?You can complain if you want, it?s free?.Worst place ever in Watford.
April 2023 by Tobi Ikusemori
If I could give this place a zero I would. Absolutely shocking the amount I've gone to drop a Hermes/Evri parcel off here and there's always one issue or the other. The final straw was when they asked me to come back the next day and there were apparently still issues. They might as well stop offering the service altogether as it's never working and they really don't care. Bunch of rude incompetent staff and I will never be wasting my time at this shop again
April 2023 by TheWackybarber
Great guyz who work hard and put up with a lot of bad people . They don?t stop and get zero compliments. Be nice !
April 2023 by karolina kepinska
Amit server is one of the nastiest men I ever meet!!! Fighting with customers, shouting and being aggressive!!!!
December 2022 by Katie
Worst customer service ever. Very rude and unhelpful staff. The service that they say they deliver they don?t and then the machine doesn?t work. Didn?t leave parcel as was not safe. Don?t recommend anyone using this shop.
October 2022 by Cheuk lim Chiang
Rubbish shop?always have excuse to reject drop off parcel?waste my time???
July 2022 by Zayn Ayub
Rude staff, the store refuses to carry hermes packages and will not package your parcel for you despite it being their responsibility. Avoid at all costs.
February 2022 by Origins Watford
Hermes parcel drop , printer always broken . If they can?t offer the service Hermes shouldn?t use them as unreliable
January 2022 by Kulwinder Singh
Very good staff. All the time helpful and great service . Have almost everything daily needs in shop .
