February 2024 by Darren Fenton
Emma and Samantha were really engaging and entertained 6 girls brilliantly (11yrs). They loved smelling the products and playing all the games. They made a bath bar which smelled amazing and doubled as party bag!
February 2024 by Sidra Khan
Amazing service from Emma yesterday, she was really patient with me and lovely to talk to!
February 2024 by Sophie Hope
Really welcoming. Big shoutout to Kita she was so lovely. I spend £57 in there today. Haven?t seen a lush store in ages and I love bathbombs. Thank you so much for making me feel welcome. Really recommend!!xxxxx
January 2024 by Pritrica Webber
Great service from Emma who was able to help and advise me on the perfect thank you gift. The products are lovely but it?s the service that stands out.
January 2024 by Becky
My daughter and her friends visited the Watford branch of Lush yesterday. Normally staff aren?t particularly helpful to young teenagers in most shops (10-14yrs) but Nody was ABSOLUTELY AMAZING with them. Spent time making up some samples for each of them and made them feel like a million dollars. Well done Nody, you really improved their shopping experience and completely made their day ??
January 2024 by Falak
I was delighted to be served by the lovely Noor today. Great product knowledge and customer service was exceptional. Helped me pick out the perfect gift for my mother in law. She honestly made my day and she?s a great asset to Lush watford, Lush is lucky to have her on their team. I will definitely be coming back because of Noor. A hard worker with so much patience and determination. A ray of sunshine! Thank you for today.
January 2024 by Paige Maddams
We met noor on our very last minute trip to lush. She gave us a great customer service, and help us find the perfect gift for our niece. Such an amazing lady.Thank you so much noor! ??
January 2024 by debbie harkness
Charlotte in your Watford store is the best! Wanted a gift and Charlotte used her exceptional product knowledge. I now have a gift for my neighbour and one for me!
January 2024 by Jayne Gould
I adore Lush at Watford. I was there on Saturday pondering re Christmas presents then up popped Roshni who is a gentle respectful soul who helped me purchase some soaps. She made my experience a happy one. Your one in a million Roshni! Thanks so much jayne
January 2024 by Renza Moniz
Noor wowed my children with her kindness and generosity. We will try the shampoo bar and you made their day with the bath jelly ?? many thanks ! We can?t wait to come back
December 2023 by emma samuels
Was served by the delightful Kita. Unbeknownst to her, I had been having a terrible week. She managed to cheer me up considerably. Thank you.
December 2023 by INSL SLD
I had one of the best shop assistants today, Alisha. I went in the shop just before my dentist appointment and was extremely anxious, and yet she was a breath of fresh air. She made my afternoon so sunny on this very cold and gloomy day. Thank you Alisha and all for touching my heart with your beautiful smile and kind heart. Thank you Lush for making it possible for us to meet such an inspiring young woman.
December 2023 by Lucyzaraxx
The best experience today at Lush in Watford, all the people in the shop were incredibly nice and super helpful. In particular Emma who assisted me at checkout with not only 2 very annoying gift cards that didn?t want to scan (she made it happen!) but 61 items. Throughout she was bubbly and kind and so so polite, really made my day! She really went above and beyond showing an interest in my purchase, helping me pronounce names of products and individually bagging each item to calm my fear of breakage! Absolute superstar!!!
December 2023 by Ya?mur
Amazing store,10/10 customer service from Kita she was very patient and kind ? she deserves a pay rise?? thank you so much Kita, we will be back for sure!
December 2023 by Sarovi Davda
My daughter?s pocket party was held in Watford Lush yesterday. Arlinda and Emma were awesome! Arlinda was great in organising it all and was very accommodating of our group. Emma?s enthusiasm made the games great fun and that was all on top of the bath bomb making! Great value, heaps of fun, easily organised and brilliant party bags. I want one of these parties for myself! Highly recommend ?