April 2023 by GLYNIS MCINTOSH
I cannot fault Nationwide The Parade Watford. Over he last year I opened an online account, I had nothing but trouble with it and he Staff have been wonderful trying to fix my faults. They have persevered well beyond their job descriptions. All the staff have been so helpful. Even the lady from Rickmansworth branch, she spent a very long time sorting out my problems. If you have branch of the year awards, I recommend that The Parade gets it. So grateful to them.
April 2023 by mark driver
Advisor was friendly, helpful and understanding. She did her utmost to remedy my problem with professionalism and explained all the options available to me in a clear and concise manner.
March 2023 by Wendy Sedgwick
The girls in Watford branch are truely amazing. They guided me through the very difficult problems I had with an LPA for my cousin who has banked with Nationwide for a long time. They made life so much easier in a time of so many other problems outside the bank to deal with. First class Staff.
February 2023 by Ian Fleming
Lovely staff who were so friendly and helpful.I would give them SIX stars if it was an option.
February 2023 by George Harper
I had problems sorting my app out they were brilliant helping me I switched over a week ago they were really helpful and friendly anyone looking for better accounts come here they always have time to help you wish I changed years ago best bank here
February 2023 by Geraldine Hook
Visited Watford branch last Friday. Approached by helpful staff member who went through my details and query before asking me to join short queue. Was then helped by friendly but professional staff member, Koshi, who swiftly dealt with my concerns in a caring but professional manner. Altogether a good experience.
February 2023 by David Norman
Visited Nationwide Watford on Saturday. Found staff very helpful and polite, dealt with my query, which wasn?t straightforward very quickly and answered all my questions.Very pleased with the service I received.Thank you Nationwide
December 2022 by Felicity Gibbins
I have recently joined Nationwide and went into the branch to sort put a couple of things. Jayna, Monica and Michelle I just spoke to on the phone were "grace and patience personified". I also spoke to Monica on the phone who walked me through the use of IT as I am pretty poor on this! Excellent service from all staff. You complete stars. WELL DONE as you must deal with such a range of customers! NW are very fortunate to have you. Much appreciated. I could NOT do your jobs!
September 2022 by Sarah K
Nationwide Watford Branch is the best example of how a bank should be run. From the initial impression upon entering to the attentiveness, professionalism and friendliness of the staff member. This is the reason why we have to hold onto our branches. Use them or lose them.
September 2022 by Betty McBean
I would like Nationwide, Watford to know they have an excellent member of staff in Naureen.I came o the Branch today to discuss aspects of my account.Naureen came over to meet me smiling, and treated me with courtesy.She was then efficient in discussion of my affairs, and thorough, checking some things with colleagues.She gave me time and effort. As I am elderly and a little deaf, this is a great asset.I would like to mention that I have always found the Branch staff helpful, and it is so important to have a branch that can be visited.
August 2022 by Neal
?Excellent service from the cashier who served me. Withdrawal of cash from Instant Access ISA. Helped me through shutting down the ISA account and opening up a new Flex Limited Access Savings Account and provided me with a keypad security device for my Flex current account.Absolutely brilliant service-sorry I don?t know the cashier?s name she deserves a gold star or whatever your equivalent is. Thank you?
August 2022 by Jo Oconnell
From the minute you enter you KNOW why you choose to bank here,they actually treat you as a human being(imagine that!)$pecial thanks to Monica at the front ?.really really kind ..thankyou for giving me that feeling of security -it matters so much!
August 2022 by Georgina Agyeiwah
Nationwide bank is good. Always help me with everything. Always tell my friends. English us not good but they always help me. Thx Jayna
August 2022 by ANN GRIFFIN
Monica is the best in the world. She has been absolutley brilliant. Very kind and very helpful.
August 2022 by Bernard Harris
The staff at Watford branch of Nationwide are always most helpful and informative. They are polite and sincere and i greatly appreciate the level of service we always experience there.
