Post Offices in Watford, Hertfordshire

“What can I say, I sent a package through FedEx to the USA, which was a complex issue and the service I received was amazing. They have checked the status regularly, answered all custom related questions on my behalf and kept me updated at all times. What can I say about the professionalism, can not fault them in anyway. This was my first time using this service and to be honest I was doubtful initially. Will definitely use them again. Thank you Taz”

“Lovely staff members, which yes we know they are only humans but it can be quite busy sometimes and it feels like they are moving in slow-motion or/and not in a hurry to help. ??‍♀️”

“Nice, friendly and helpful staff, especially the lady is always smiling. It's close to my work so I go there often. However the queue management could be improved in my opinion.”

“Staff can be very abrupt and rude at times. Some don’t know what their doing and tell you to come back when the “man” is in. Sometimes it’s randomly closed when it should be open.Like that you can have parcels from Royal Mail and Amazon directed here. But it does take a while for them to locate items.Whenever I’ve gone there, always had to wait in a line. Service is a bit slow. Been a few times where I’ve had to leave to get on with my work as it’s too long a wait.”

“Akil is an amazing person! Was having severe issues with my delayed UPS package and he went above and beyond to help me. Solved my issue within 24 hours - thanks again”

“It's quite the handy little shop and post office to have nearby. I read the other comments and can say that I've never seen or heard the staff harassing anybody. The shop is indeed cramped but at least I can find pretty much all essentials( and more ) conveniently in walking distance(as per expectations of a convenience shop), it's by no means a 5* hotel customer service/layout/luxury experience but I honestly don't expect that when going in there. Although customer service point could use some improvement, staff have been friendly when I've initiated small talk. In regards to the parcel force comment, I'm pretty sure if you check online you can see that Royal Mail fulfils all shipping up to 20kg then 20+ is all parcel force, although I imagine the frustration if you haven't seen that info beforehand, but I don't think it is the shop/branch fault.Overall, can't complain. I like having it near by to get essentials when I don't want to go to the supermarket, or when I need to post an item.”

“Excellent service very friendly man & great customer service always.Very polite & helpful.I use this post office at least 4 times weekly & mail gets to destinations very quickly.”

“They are always very kind, helpful and patient. Their opening times are perfect as well open all day long. I have made a mistake on a parcel today and they were kind enough to look for it over the phone and correct it for me. It’s helpful that it’s located in Morrisons as well.”

“Excellent, excellent service, Shaun there is the most kind and helpful royal mail person I have ever seen. Every time I go there he goes out of his way to offer help. If everyone does his job like him the world problems will be sorted. Highly recommended. Thank you so much Shaun for your help today.”