In my years of buying from Pret I have never experienced such low quality of customer service. Staff is erratic and the hot drink served lukewarm. The staff was argumentative when I reminded them that I had ordered an extra hot drink.
October 2023
First time here. Ordered food, pastries and coffees. It took the him 5 min to take my payment via card. The coffees were horrendous. Americano very weak. Caramel latte, could not taste the caramel. I complained. They didn’t seem bothered at all or even care about the customer.The tables are disgusting. The customer next... read full comment
August 2023
So far I haven't been disappointed at all with their products and the coffee is good enough for my taste ..I think the coffee shop itself needs a refurbishment as it looks a bit
Watford is very much your local coffee shop, providing a wide variety of breakfast foods, selection of fresh sandwiches, and of course great organic coffee. So, whether you're looking for coffee near you, or in need of something for breakfast or lunch on the go, visit our Watford store. See our full menu for our delicious range of options.