March 2024 by Stanley Cheung
Opening times and Final posting times
March 2024 by Purushottam Anupam
Post office is not open most of the time. You only see different messages at different time. I think Watford post office should publish their working hours separately on the website so that we are aware before reaching out for customer service point.
February 2024 by sasha cheremisina
HORRIFIC SERVICE. God I hate royal mail. Would give negative infinity stars if I could. They are all complete idiots. They cannot even deliver a package properly???? I was looking forward to receiving my package today, I look on my royal mail tracking page and see that royal mail have stated that they have 'attempted delivery' and that I, the recipient, have denied the parcel (I who have been home all day and haven't even heard a whisper outside my door?) I then look at the picture, and lo and behold, THEY DELIVERED IT TO A COMPLETELY DIFFERENT DOOR. I honestly didn't even recognise the house in the clearly idiotic postman's poorly-taken picture, but what I do know is that it wasn't my door. I am honestly not even surprised. I know that royal mail tends to hire those who lack brain cells and basic cognitive functioning, but to deliver a parcel to a completely different house, and then state that they will be returning it to the sender when I needed that parcel for an occasion is honestly so incredibly stupid that I have been thrown into a state of shock. I am disgusted and angered at royal mail's constant refusal to simply DO THEIR JOB, along with their talent at finding the very best of Britain's low IQ population to recruit into their ranks of idiotic postmen. I am also utterly disappointed, however not surprised, at royal mail's complete lack of customer service support and the fact that their post offices are only open for two hours a day in the most inconvenient times, and when I go to the post office on Monday, I would also not be surprised to find an idiotic receptionist who will completely ignore my tracking message, the picture of the postman's horrific delivery skills, and my proof of adress, and simply state 'she cannot do anything' when my much needed parcel is sat on the shelf behind her. I am sick, sick of royal mail's deliberate refusal to deliver packages (WHICH MAY I ADD IS THEIR ONLY JOB), their complete lack of customer service and communication, and their disrespect towards me and their other customers. I hope royal mail's demise comes soon, and the way things are going, they will soon have absolutely zero willing customers and an army of brain dead postmen running amock in the country.
February 2024 by Janos Lakatos
They have lost my item 5 times.
January 2024 by Mila Mow
Worst delivery service ever. Charge you for premium then delay your delivery. Never ever again
December 2023 by H P
I received in today . The package was damaged, someone had looked what was inside. The post hand delivered to me.
December 2023 by Ryan Moriarty
It took me 45 minutes to talk to someone and all they could say is that there is problems in watford crazy over a week of waiting
December 2023 by Adam Galtrey
Post comes once a week if we're lucky, frequently late to collect/deliver parcels. Half the time when they come for a parcel collection they don't bring the label. Has gone downhill massively this year.
December 2023 by Elizabeth Kapoor
Royal Mail deliveries to WD25 are a total shambles. Letters arrive only once a week. No point the sender using first class stamps! Received a delivery today via my kind next door neighbour. I likewise forwarded post by hand. The relief postman said he could not see! Street lights and front door lights on. He should be carrying a torch. If a neighbour is away then the post isn?t accessible for redirection. Important documents such as legal/ medical ones held up at the sorting office. Management obviously have a problem recruiting and retaining both permanent and temporary staff. Can?t believe sickness is the only cause of this shambles in WD25. Are staff prioritising with parcel deliveries because that is not acceptable even before Christmas? Perhaps we may get post on Sunday, Christmas Eve?
December 2023 by Jenny B
Just had a very special Xmas parcel delivered by your staff.Girl in headscarf wearing highviz jacket,didnt bother to ring either of our two doorbells one with camera & just put behind bin still visible !! Find it hard to believe someone needs training on how to ring a doorbell?Also didnt leave a delivery inotice card.Very sloppy!!19.12.23 15.47pm
December 2023 by Ria Samanta
I am just back from the Post office had to drop couple of parcels and the experience was unbelievable ! There was this woman infront of me who wanted to raise a formal complaint and thought the best way to do is to moan about her area's delivery person who I gathered was a lady and the royal mail staff , 2 of them at the counter not only engaged in the discussion but also discussed her ethnicity in a hush tone while looking at me every now and then . They not only encouraged this inappropriate discussion about their own collegue but brought ethnicity in their conversation almost as a reason as to why the postwoman is incapable of doing her job ! Do they not have any diversity training ?
December 2023 by Micky Holman
If I could give a zero I would absolute joke ordered a parcel paid an extra 10 pounds for it to be a quick delivery the post man apparently attempted delivery but was no sign or a card through the door went to go and collect and there times for collection are a absolute joke not even open four hours a day
November 2023 by Clive Jones
Good, reliable service from staff who have detailed local knowledge.
November 2023 by S
Take 2-3 weeks to deliver next day delivery first class mail items . Very reduced opening hours for collection now . This Monopoly needs the sack. Won't deliver mail themselves, won't let others to do it .Pray they go out of business for the anguish they cause .
November 2023 by Reena Patel
Opening hours are a joke. If you have a job, you have exactly 4 hours per week to collect parcels. Heaven forbid you then have things you have to do on a Saturday morning. Even if you work 9-5, the weekday opening hours don?t give you enough time to get there if you leave work a little late (because you actually have work to do!) and then get stuck in the Ricky Road traffic! If you?re not going to open at lunch time can you at least go back to being open until 7pm!?