January 2024 by Olive Kane
Thank you Jude for your friendliness & efficiency in locating product I couldn?t find in store.
December 2023 by Davide ITALONDONER
I recently accompanied my daughter to Superdrug for her walk-in flu shot, and I must say that our experience was incredibly positive. From the moment we walked in, we were greeted with a warm and inviting atmosphere, setting the tone for a pleasant visit.Upon entering the store, we were promptly assisted by a friendly staff member who guided us to the pharmacy section where the flu shots were being administered. The staff member was knowledgeable and took the time to address any concerns we had, which immediately put us at ease.The process of getting the flu shot was efficient and well-organized. Despite it being a walk-in appointment, we did not have to wait long, and the pharmacist who administered the vaccine was professional and friendly. My daughter, who was initially a bit apprehensive, felt comfortable throughout the entire process, thanks to the pharmacist's reassuring demeanor.Furthermore, the cleanliness and organization of the store were impressive. The pharmacy area was neat and tidy, and we felt confident in the hygiene standards maintained, especially considering the ongoing concerns surrounding public health.The overall customer service at Superdrug was exceptional. The staff members we encountered were attentive, approachable, and genuinely focused on ensuring a positive experience for their customers. Their willingness to go the extra mile did not go unnoticed and certainly contributed to our satisfaction with the visit.In conclusion, our trip to Superdrug for my daughter's walk-in flu shot was a resoundingly positive experience. The welcoming atmosphere, efficient service, knowledgeable and friendly staff, and emphasis on cleanliness all contributed to a visit that exceeded our expectations. Superdrug's commitment to providing excellent customer service and healthcare services is commendable, and I would not hesitate to recommend them to others seeking a similar service.
December 2023 by Nsa Aslm
I went in today and the Indian male manager was really lovely and professional. Thank you for being so kind and helpful ?
December 2023 by Tasnim Chowdhury
I?m glad I?m not the only one, but staff make you feel like YOU?RE a shoplifter with the way they all surround you and eye you ? like I?m just trying to do my shopping and think about what else I need ?.
November 2023 by Anamaria Pascal
This afternoon me and my friend were shopping at Watford superdrug, in the makeup isle and as we were shopping the workers were just eyeing us and following our every move. Me and my friend work at superdrug so we understand what they were trying to do their job and yes when two teenagers do walk in you want to make sure they are going to pay. However, it went from one worker to at least 3 in the same isle watching us and then getting one other worker to follow us around the whole store even at the self checkout. Then when we proceeded to voice out feelings to the manager June who was incredibly rude and disrespectful, he went and said ?if you work at superdrug you should of known that this offer was happening? as we didn?t realise L?Oréal was 3 for 2. Where is the relevance? That makes no sense, just because we work at superdrug does mean we know every single offer that is happening? because of his rudeness and disrespect we left and he proceeded to tell me not to kiss my teeth at him because it?s disrespectful as if he and his whole team weren?t being extremely rude the whole time we were shopping. Instead of having 3 workers watching us, they should of been watching other isle to see if people were ACTUALLY stealing instead made me and my friend really uncomfortable. We work in Superdrug and this is not the way you deal with customers even if you think they?re stealing. You don?t follow them to the tills, and then later laugh on the mic when we?re telling you how we felt. Will not be returning again.
November 2023 by Mitchell Wells
Cadezah, on the perfume area is a real credit to this store
October 2023 by maria br
Just been to superdug and went to cashier (dont like Self service as I would need help anyway as I have student discount).The cashier told me you can do that there and been rude , haven't explained that cash only customers are served at counter . She did serve me in the end with attitude. I have questioned why and would the self service do the discount and at this point she said no, one of us would have to do that .please put a sign "cash only" at the till so there won't have issue like that again.
October 2023 by Elle Ward
Went today to look for an aftershave as a gift. Being a woman I do not know too much about aftershave.. so asked the Indian lady whose always on perfume counter if she would be able to help me pick out one and smell a few. She pointed at the testers free to help yourself to. Some cheap hugo boss and another random one. Did not want to help me ? 0 interest. I said do you sell any Chanel? I got back no chanel and a blank stare. Went to Boots for better service and good quality aftershave!
October 2023 by Thufail Mohamed
very rude indian manager.why cant the company find a professional manager rather than indian salrsman
October 2023 by Shanay Tia
All the wavy and curly hair products are security sealed
August 2023 by Frankelly Morton
Nice staff
June 2023 by K M
Rude staff. Won?t be back.
June 2023 by j s
I have shopped in here for literally years and years. Not once have I ever been asked for ID, countless times I have popped in on lunch to grab painkillers etc and not once have I needed ID. I am 30 years old and tried to purchase some of the tools for dermaplannimg today and was straight up denied because of not having ID. I just wanted a smooth face ??
June 2023 by Maddie Dunstone
disgustingly rude indian manager, me and a friend walked into the shop as it looked clearly open with customers still in there, we were yelled at after reaching the isles by the indian manager who told us to ?get out? and that we ?shouldnt be in there? claiming that it was apparently closed and when customers were still in the store and the door were still open. would never expect to be yelled at like that in a store as a customer. terrible.
May 2023 by Cris Rroku
I can?t praise the pharmacist enough, so professional and so much knowledge. Yesterday I requested an over the counter medication and she checked if I was taking any medications and went on to check if it was ok to take it with what I was on. Gave clear advice and always with a smile on her face. I?m definitely coming back for the great service I received
