October 2023 by C L
Really helpful,Excellent service,5 parcel they did within 3 minutesGood
December 2022 by Max Doray
They were very patient with me as I tried to get a package ready to post, the other reviews made me expect the worst. However, it's not a proper post office and they don't have the royal mail/parcel force boxes. I spent £5 on a random box from them. Will make the longer walk to the Hatfield branch the next time.
October 2022 by Poppy Corrigan
Always shop in this shop. Friendly and welcoming and nothing is ever to much. The post offices prices are best around.
August 2022 by Sandro Vacca
Never have I had such a rude ignorant person serve me in a sub post office!What a disgrace
June 2022 by Donna Richards
Asked them to check 2 winning scratch cards. After putting them through the machine told us the machine was broken. When we tried to claim them in another shop they said they had already been paid. Returned to post office where they retrieved payment slips from bin and paid our winnings.If you buy lottery tickets there they insist you use chip and pin and receipts read ? cash withdrawal ?. Will not visit again?.something very dodgy there
May 2022 by Lambros Nicolaou
Very, very bad experience from the self styled pretend post office. My fault that I have been going for many years- only because it is the most local. Do yourself a favour if you want to be served by staff that only care about the revenue and have no customer service skills then this is the place for you.
March 2022 by clare A
They try to charge you to send something even if the item has been pre paid. If you get something delivered here they will send it back before the expiry time as they say they have no room. Do yourself a favour and go to the post office at Colney Heath.
September 2019 by Jac Kidby
Do not use this shop. No customer service what so ever. Was asked when withdrawing money from bank account whether I was going to buy something there or not. Use other two shops further the parade.
July 2019 by Alistair Burns
Have been going here for several weeks to buy wine on the way home from work parking my fold up bicycle inside the shop to avoid it being stolen. Tonight an officious, angry man immediately told me no bicycles allowed. Are they dirtier than shoes that have worked on sites or walked through canine excrement? I didn't ask the question as the disgusting attitude of this angry person immediately told me the customer is not a person to be respected and thanked for loyalty in a small village with 3 virtually identical shops selling the same range of products. I will never, ever go there again and will advise my friends accordingly.
October 2018 by Iain Grant
Rude Unhelpful Useless. absolute disgrace I was told to go to a main post office for a new card, colney heath did it instead why are u a post office?
August 2018 by Studded Petals
Incompetent staff, unable to complete a simple transaction and often refuse to give proof of postage. Stop serving customers mid transaction to serve other customers buying food from the shop section. USELESS.
July 2018 by N ND
Totally agree clueless,simple postage enquiry needed, tried to send me away and said it can't be done had to tell him how/what to do.
March 2018 by Nirupan Rita
tamil r good
January 2018 by Alex Frost
Owner doesn't have a clue about customer service or know how to run a post office. Try Brookmans Park post office instead.
