December 2023 by Twitch Blade
Very helpful staff
November 2023 by kevin oakley
My daughter had her ears pierced today by a very competent and lovely lady, she was amazing with my daughter,
June 2023 by Becca
Thank you Trish and Jen for being so helpful in an exchange of a bag ! Great service :)
February 2023 by Amelia Quintana
My daughter just got her ears pierced by lovely Lily and I couldn't recommend enough! Lily was quick and gentle with my daughter who was a bit nervous as it was her first ears piercings! Lily marked a dot on her ear lobe prior to do the piercing and made sure my daughter was happy with the position! The actual piercing was as quick as seconds! Thank you Lily for today! You made my daughter super happy! Xxxx
February 2023 by Michael O'Malley
I brought my daughter in to have her ears pierced today. The staff member was very kind to her and very professional in her work. We will very likely be back after this positive experience. Thank you.
January 2023 by gee jones
wow!! how lovely jen and tasha were! went out of there way to help me and really showed amazing customer service and more! a real asset to the store! thank you so much! love my slippers!
October 2022 by Aminah Elnemr
Terrible customer service from the manager, she was very rude and confrontational after someone on the phone (their store) gave us the wrong information.... no apology on their part and just did not want to provide any assistance to us after travelling a long way after we were told they would be able to help us.Formal complaint has been made
August 2022 by V Wells
On our recent visit to the Accessorize store at Welwyn Garden City, we had the greatest pleasure of being served by Debbie. Debbie was extremely knowledgeable about all the items of stock held in her store, and she very kindly pointed out to us Accessorize's latest promotions. Her attitude, patience and professionalism was exemplary! Debbie came across as a genuinely kind, caring and extremely helpful member of staff. Her extra special, natural flair and ability in Customer Care was not only of an incredibly high standard but, also, it made our shopping experience such a real pleasure!!Thank you so very much, Debbie. You really deserve both this recognition and our appreciation!Sending our thanks to Nicky as well, the Manager of this branch, for her help and her skills in recruiting and training her staff, and managing such a great team.
June 2022 by Tracie Smith
Always has lovely different clothing and accessories friendly staff
April 2022 by Sinthuja Subashkaran
Trish - thank you so much for today. Your calm persona and patience was very much appreciated. Despite being on your own, you showed us around, helped me with sizes and holiday shopping all whilst manning the till. Really gorgeous summer selection.
February 2022 by dezzaj
Like a 70's garage sale. Absolutely nothing appropriate for work, evening or special occasion; and so overpriced. Sorry; I sound harsh but I wanted to buy my wife something special....nothing remotely special and she so loved Monsoon, way back when!
December 2021 by Derek Williams
Well stocked and well presented displays. Friendly discrete staff there if you want assistance but don't pester you.
September 2021 by Dee Y
Welwyn branch is smaller than some but the staff are lovely and friendly and the range ok. Bright and breezy store. Easy to find and get to as parking available in car parks.The choice is not as wide as some of the previous stores especially seeing as St Albans and Watford has closed their branches.
July 2021 by Michelle Bird
I took my daughter to the shop on Sunday for ear piercing. We were booked in with Tara who from the moment she met us was kind and thoughtful and put my daughter completely at ease through the whole process. Taking her time to ensure my daughter was comfortable and ready! Fabulous service!
July 2021 by Maya
Every time I've been in there I am always helped by the loveliest members of staff who are an asset to the store and company. I've been greeted by the sweetest ladies: Trish, Tara, Charlotte and Jen! They always talk to me like I'm their close friend/family.
