Refused to certify a bank statement which I thought would be a basic function of a bank but told they could only do it if I was opening mortgage or loan with them.
September 2023
Today, I visited the Santander Bank and I met a staff member named Sandra McDonald. She was very lovely and helpful. Ages ago, one branch closed in my area, and they moved somewhere else. I lost my passbook and everything, but this lady, whom I visited for the first time, helped me a lot and guided me to unfreeze my account.... read full comment
February 2023
Bring back the old branch manager Winston actually understands his local customers needs this was a 5 star branch now 1 star I honestly can't believe how out of touch someone is at santander to move him
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.