March 2024 by Sasha Emelianova
Food was amazing. However, it was completely ruined by the service. Me and my boyfriend came in for a meal, we were standing by the desk for 10 minutes staff were going by and looking us not sitting us down. Then we waited for another 10 minutes for our order to be taken and on top of that another 10 minutes for food to come out. We were completely ignored from start to finish. Appalling service.
March 2024 by Ian Kirsop
Had a new supplier meeting today so we went for lunchGreat service, fantastic service and the fish and chips where awesome.
March 2024 by Steve Field
There was a time when going to beefeater was a guarantee that you would be well looked after and well fed. It was never flash or grommet or even themed, it was just wholesome food and good portions that were fairly priced and 9 out of 10 times you would be served well and in a timely fashion. It is just not so anymore. It took at least 20 minutes for us to even get acknowledged by someone that we were sitting down another 20 minutes to be offered a drink another 10 to take the order. When food arrived it was well over cooked and I could see more plate than actual dinner, how much extra does it cost to give you enough peas and chips to fill the plate surely it's not got that bad with profit margins. I ordered a pie and chips and counted 6 chips for the love of god just fill the plate up it's not asking too much, it's not as though the pie has been hand made and cooked with locally sourced beef and topped with artisan pastry is it. I know it's frozen bulk bought and I'm prepared to accept that as long as I'm full afterwards and I don't have to contact my bank for an unapproved overdraft . In short don't bother with beefeater just head straight for a wetherspoons the grubs about the same quality there's lots more of it and it's half the price and comes with a free pint which means you walk away with a smile on your face instead of composing a ridiculously long review on an over priced over cooked late to arrive pie!
March 2024 by Nicola Pyle
Can?t thank the staff-Stuart and Sarah especially,for making us feel so welcome on one of there busiest days(Mother?s Day)-I feel I must apologise for the amount of us!-when i booked I had no idea it was Mother?s Day but you went above and beyond by tolerating us from start to finish-a huge great thank you to all the staff involved-everything was perfect-thankyou
March 2024 by Ian Burrows
Just had mothers day there very
March 2024 by Sarah Dring
Great lunch and super service from
March 2024 by Robert Kuruc
Lovely Sunday roast, everytime.
March 2024 by Patrick Daly
The restaurant was faultless,The bar?. There was a quiz night on so the bar was very busy, but there was only one person serving,? Long waiting time!
March 2024 by Mark Darby
Lovely service and great food. Our servers Jon and Mel could not do enough for us! A really great experience.
March 2024 by Julie Crawford-Morriss
Book a table at the wgc one. When we got there, 2 staff were in and out and didn't really acknowledge u. When we were acknowledge the tall man seemed rude, no hello, no sorry for your wait, just oh and seems unhappy. Won't be going there. Definitely a uninvited atmosphere. So left......
March 2024 by Mia Smith
Myself and my family had a lovely meal here at the weekend. I have a new born and the staff were very accommodating.Want to say a special thank you to John, what an amazing person, was very attentive and his service was impeccable. Thank you!
February 2024 by nikkala marianne
Booked a table tonight and we're informed of a 40 min wait for food, me and my partner both work in hospitality so we know it happens sometimes, no big deal. Even though there didnt seem to be a massive lack of staff, we then waited 10/15 mins for our drinks, which were a bottle of coke and a moretti (that was delivered as a carling) not exactly time consuming. My calamari was really nice, couldve been more spicy. Chips were lukewarm, and I waited another 25 minutes for another coke. Nobody checked back on us, and we werent offered a dessert menu at any point even though we sat for over 20 mins waiting. Mel was lovely, but our server was impatient and kind of rude- he was snappy and kept sassing the tables next to us. Also they advertise unlimited chips on their website but don't offer it anymore :(
February 2024 by Kat
Forgot to review at time but went over the 2023 christmas period and got the set christmas menu with my partner and I could not fault the meals or cocktails/mocktails. They were creative with fun quirky names and looked and tasted amazing. Fast service and lovely staff. As we were staying at hotel next door breakfast the next morning was the usually premiere inn style serve yourself but as always, equally delicious as the dinner. Only fault was the wait time to be seated and lack of staff at time we were being seated. Along with the other guests we waited a while to be seated. Must of caught them at a busy time. Would definetley come again. ?
February 2024 by gina kelly
If I could give no stars I would waited nearly an hour and was told your tables food will not be out yet as there are 4 tables before yours , they said I?ll get your child?s food (burger and chips) when it arrived it was completely burnt. Also our table was booked for 2.30 and they had run out of roast chicken as well as cauliflower cheese. Will not be coming here again!!! Very disappointed and was going to book for Mother?s Day lunch will not be doing that now!!!Wheelchair accessibility: Not a lot of spaces and not near to the entrance.
February 2024 by Kerry Jolley
Was told an empty station at breakfast would be replenished upon arrival as I knew that's what me and the kids wanted. It was never replenished then the manager Nicole lied to say that it had been and it had gone again. Disgusting service and poor management. Is that the kind of leadership that Beefeater want!?
