January 2024 by Ergi milena
Not very easy to deal with the staff. everything can go smoothly if you accept their cheap quote for your car. They?re trying to fault the car in every aspects. Trying to convince you the car has been accidented because they claim the colour of the car has changed. I will show you a picture of my car which they claimed is in a very bad state paint. I took my car twice and they said different things in two visits. Please avoid them.
June 2023 by Gary White
Appalling company . Any 5 star reviews will be fake.Took car to site and they gave me a price.Went back 17days later and price had dropped £3500. Went back another 4 days later and price had dropped another £3000.Do yourself a favour and avoid this company . There are plenty of other companies out there that are honest and straightforward. Absolute crooks
March 2023 by Peter Doolan
Good service and good price for my car.
February 2023 by Alison Maher
This was so straight forward from start to finish. Mo was excellent...! Friendly, efficient and very good at his job. I would highly recommend this service.
November 2022 by Nigel Wighton
Yes, not quite sure of the bad reviews. If you register the Reg with the IPAD in reception, then you wont get a ticket. I was met by a representative who talked through the process with me, we arrived at a price. Cash in 30 minutes. If the offer is not enough, walk away. For me a great process that i would use again if i had to sell quickly. I deducted one star as i only got a trade price, which is fair enough.
November 2021 by LNewey
The worst company with the worst people. Waited for 2 hours to be told we weren't going to be seems after being told to wait for 10 mins, then lied to again when told we were called and no one received the message we left about arriving. Just be honest people, makes everything easier.
November 2021 by Matthew Sims
Going here is a total waste of your time. They de-value any car by almost a half of what it is worth. The directions and any links given to go there takes you somewhere totally different.
November 2021 by Jack McDonald
I had a saturday appointment booked and received the confirmation email, when I turned up the offices were locked and no one around. I called and emailed the branch but received no replies. Still not had any response and this was a week ago
November 2021 by richard munns
Dealt with Oscar. Really brilliant nice friendly and professional guy. Got near enough the amount for our car we were told on line. Very easy process and so much better than selling the car privately.
November 2021 by Grace H
This is a dishonest company with unscrupulous practices as evident from the numerous lawsuits and official investigation brought against it for unfair trading practices. The online valuation given is a ridiculously inflated price designed purely to lure you to their site. Once you have wasted your time and petrol getting there, they will then massively undercut the offered price by nitpicking on the tiniest of flaws.Our car was in almost perfect condition with very minimal stone chipping at the front which is to be expected of any second-hand car, and a very small scratch on one back wheel less than 0.3mm long, yet they wanted to knock 8% off the value of the online quote. What a massive joke.Like all second-hand dealers, WBAC needs to resell your car for a profit and its salesmen need to get their % commissions. Therefore, they will never offer you as much value for your car as you can get selling it privately. Dealers should only be a last resort for those short on cash and looking for a quick sale without hassle, albeit at a significant loss. This is no excuse, however, for misleading its customers and wasting their time with promises made in bad faith that they have no intention to keep.If you are looking to sell your car, you can do better than WBAC.
November 2021 by Ross H
Saw a few negative reviews so was a little weary at first but I thought most people leave reviews to complain so a lot of good transactions are probs being missed from reviews.I am glad I went through. Took my car, Office was a little hard to find but called and someone came straight down.Guy was super nice, went through everything and sold the car super quick. Price was a little reduced from online valuation but thats expected nothing drastic.Overall great experience I would reccomend to anybody. Quick, easy and customer service was great.
November 2020 by Michelle Elliott
Great price for my Golf, easy, no hassle service
November 2020 by Kathryn Robbins
Hard to find and contact. Advise using exact address rather than the postcode. Also once I'd sold my car and I realised I'd left something in the car I have been completely unable to contact them to recover it. They are not returning my calls.
November 2020 by Anthony Robb
Total waste of time. The price offered was £1300 less than quoted. An immaculate three year old car with full service history. The reasons given were spurious to say the least. They seem to want showroom condition new cars otherwise they pay less than quoted. DON'T BOTHER!!!!
November 2020 by Jamie Bishop
Quote offered via website twice the amount subsequently offered via phone after car viewing, despite having the service history and looking as previously described. Clearly 'We Buy Any Car' means only if you're willing to accept an amount way below market value. Pls don't waste your time with this company.
