December 2023 by simona simo
No review 0....this company take me 4 years 15£from one number phone never used...i make claims and give me 100£ ?...and my credit score going down from this number...take care and ask from any £ extra in your bill..???
November 2023 by Julius Onil Dagpin
Served by Karen and Faiz and honestly I got the best excellent service. I also got an upgrade , the Samsung S23 ultra and its absolutely amazing camera. They both deserve a pay rise or a Christmas bonus.
November 2023 by Maekiso Mngomba
Great and excellent service and 110% to Karen our customer advisor keep up the good work
November 2023 by Emma Agate
Great place. Great staff especially Karen. So helpful and knowledgable
October 2023 by Olumide Kutemi
Excellent customer service. I went for an upgrade and Karen patiently explained the deals with me. I will recommend three any day
October 2023 by Shehnaz KSalim
No stars to give, Its my worst decision I have ever made in my life. I waited 1 week of my time get this simple number porting/switching!! (Lyca to Three)And the main thing to add if you are in urgency and you need to talk with customer service also it takes ages to happen!!!!
October 2023 by Weet Abix
THIS STORE RUINED MY LIFE, I brought a couple of sim only and a contract phone, went home to discover that I couldn't talk from home because of signal issue, went straight back to the store to return, was told the store is being run by staff who were not trained to do refund by Thomas so I had to go come back and see Faiz the manager who originally sold me the deal, for a refund, since then its been hell for me, going back and fourth,spend over 500 minutes ringing customer service in indian trying to get my money back, this started in July and still ongoing , three took over £937.00 and on top £30 each month for device that I don't have, lucky my bank claimed the money back, and again now in October they charged me again so I have to go bank and do another claim back, I have made complaints online and by phone but the issue of charging me is ongoing, they are not able to take it off there system, now I'm receiving letters stating they either going to take me court which I don't mind because I have proof that I don't have the device or they are going to ruin my credit score which is what I dont want. I really don't know what else is left that I could do, tried everything, I dont want to hear any more APOLOGIES please resolve the matter and I will take my review off , the device plan ref is 3104797
October 2023 by hilda padzarondora
The customer service is excellent and am more that glad to refer people to three Faiz and KAREN are amazing
October 2023 by Julieth Chelyn
Excellent customer service and humble and a very friendly lady.
October 2023 by SHOFIQUE MIAH
THIS STORE RUINED MY LIFE, I brought a couple of sim only and a contract phone, went home to discover that I couldn't talk from home because of signal issue, went straight back to the store to return, was told the store is being run by staff who were not trained to do refund by Thomas so I had to go come back and see Faiz the manager who originally sold me the deal, for a refund, since then its been hell for me, going back and fourth,spend over 500 minutes ringing customer service in indian trying to get my money back, this started in July and still ongoing , three took over £937.00 and on top £30 each month for device that I don't have, lucky my bank claimed the money back, and again now in October they charged me again so I have to go bank and do another claim back, I have made complaints online and by phone but the issue of charging me is ongoing, they are not able to take it off there system, now I'm receiving letters stating they either going to take me court which I don't mind because I have proof that I don't have the device or they are going to ruin my credit score which is what I dont want. I really don't know what else is left that I could do, tried everything, I dont want to hear any more APOLOGIES please resolve the matter and I will take my review off , the device plan ref is 3104797
September 2023 by Guianne M
If I could give more than 5 stars, I would! I can't express enough how helpful, patient, and understanding Karen was. She even gave my mum a high five! ? I'm more than thankful and everyone left happy!
July 2023 by Amanda Stevens
Absolutely fantastic knowledgeable team in the WGC store. They went above and beyond to help me with the problems I had with my phone. Nothing was too much trouble, they spent so much time with me. Great team work! A big thank you Faiz, Tom and Karen for your very professional help and experience.
June 2023 by Rita Chizoba Marsili
Very pleased with the service. Karen and Betty were lovely and extremely helpful!
March 2023 by Chris Hall
Very good service from Ana and the manager.\\nAna was able to give me the best deal possible, seeing I have been with Three for 5+ years. She set up my phone for me and even gave me a good deal with acessories.\\nDefinitely recommend!
February 2023 by david simmoms
terrible experience with staff. I wasnt told that there is no 14 day grace period when taking out a contract from this branch. an was unable to cancel contract after only 24 hours. Staff lied to me an told me I had to call three an they would sort it out, then refused to help despite not properly explaining the returns policy.
