February 2024 by Ziv Davey
Staff went out of their way to help!
November 2023 by Matthew Howarth
Extremely rude and incompetent jobsworth women on the counter.Asked for a signed special delivery envelope, was told that I had to buy it from the co-op. I said 'it's a signed envelope they're behind you' she rolled her eyes and passed it through the gap saying that it's not prepaid. I said well charge me for it then as I want to send my passport off. She said they're shut in 5 minutes (1625 seems a bizarre time to cut the post off) I pointed out that it doesn't take 5 minutes to charge a customer and post an envelope. She rolled her eyes and just said no without offering any explanation. I've worked a post office counter previously, it's very clear she just cannot be bothered to do her job and is extremely unprofessional. Needs sacking immediately.
October 2023 by Clive Jones
Just awful service. Waiting in line to send a small package and when being served asked to pay for the padded envelope at the front till only to queue again to send package. Nonsense. Hoping the town Central in Cowes will reopen at some point
April 2023 by Tracy Tom
Had a moneygram transfer to collect. I'd never done one. The lady serving had never done one. It took two attempts on two different days to get it all sorted. The same lady helped me twice. It took 40 minutes to sort it. She was brilliant. Helpful, patient, understanding, and honestly, I think without her help, I might have cracked up! I didn't even get her name, but she was brilliant. Would without a doubt recommend this post office to anyone!
March 2023 by Elliot Spice
Slow service and the they always change the opening times not very pleasant . Try avoid
June 2022 by Monika Z
Horrible place. Unpleasant service
August 2021 by Charlie Riley
Shocking service can't even file a simple v62 form because staff are ill trained and the ones that are trained aren't available. Do yourself a favour and and go to a post office that are able to provide the service you would expect from one.
August 2021 by Craig Leadbetter
The attractive young manager with tattoos was very helpful and knowledgeable, he had great customer service skills, would definitely recommend to others, great service!!
September 2020 by Tatiana Dixon
I really dissatisfied, I sent today 2 letters, one to Ireland and one to UK, I said twice that I need a proof of postage and receipt ... I came home I have a proof of postage just for UK one, not for the most important to Ireland.I am furious... They are not listening...
August 2020 by Oliver Scragg
Appalling waiting times. Spent an hour and twenty minutes outside waiting while the closing time is falsely advertised and is actually 5pm. If you want a more reliable and faster service I highly reccomend going to Newport.The manager is rude and lacking customer service skills. Her co workers and more respectful and politer. She should clearly take some advice from them!
August 2020 by Wi Fi
I remember why I avoid going to this Post Office. Not open again despite checking the opening/closing time on the website just before leaving home. I have lost count how many times over the years I?ve gone only to find it closed. I find it a hassle travelling into Newport but their hours are more reliable and staff a lot more friendly/welcoming/helpful.
August 2018 by Will Sabine
The manager in the Post Office is a horribly unhelpful person. 2 people in front of me in the queue thought the same! Go to another post office if you don't want to be spoken to like an idiot.
