March 2024 by harry farrow
Easy to find, big car park. Cheap petrol and diesel stores. Got everything. Cleaners tidy, cakes flowers, sandwiches? Home stuff, clothing pots and pans, food shopping
March 2024 by G
Great location just on the outskirts of Newport. Friendly staff and a good selection of produce! Also the ability to save for Xmas on their reward card is brilliant ?
March 2024 by Anthony Chivers
Empty shelves all the time don't bother wasting you're time
February 2024 by saints rail 2.0
No tills open asda should reduce the prices, empty shelves its get worse
December 2023 by Richard John
Great range of shopping items, from food, clothing, kitchenware etc, etc and good to prices. Had great service from a staff member called Matt (red head) very helpfu and polite young man. A credit to your company.
November 2023 by Gary BROWN
This store are part of the oap offer for soup and roll offer,yesterday they came out with a load of excuses as to why they won?t be offering this,shame on you Asda
October 2023 by Kevin Jacobs
A good sized store with easy parking and a wide range of grocery and household products. Let down by fairly poor stock control which means everyday items/brands are often out of stock. Of the three major supermarkets in Newport this is easily the worst for reliable product availability.
October 2023 by John Mackenzie
Usual range of goods and clothes at fair prices.
October 2023 by void clan
WHY ARE THE SHELVES CONSTANTLY EMPTY???? Doesn't matter what day of the week I go there's NEVER anything there!!?? Shopping elsewhere from now on, had enough!
September 2023 by Biraj Banger
Great Asda and Kind workers. I also found a lot of PRIME Hydration here.
September 2023 by Angela Barnatt
I felt really let down by Asda today I booked a delivery they didn't turn up so I phoned 3 times and was told my delivery was on its way then message pops up on my order page someone should have contacted me they didn't and then told my order was cancelled and I would be refunded I won't be shopping with Asda or in-store ever again.
September 2023 by stephen mcquaid
Plenty parking , well stocked store . Petrol station available no attendant.
September 2023 by Big Kev
This store is a poorly managed absolute disgrace! Countless empty shelves. Long queues at checkout because not enough are open, they don?t even open any before 9am! Often no carrier bags available forcing the customer to pay 90p for a large bag and the other week they were knowingly selling a faulty batch of bags that split at the handle whilst filling them! I?m going back to Sainsbury?s and shall take friends and family with me!
September 2023 by Moley G-S
Absolutely disgusted with the level of customer service at the click and collect area at Asda, in the last few months the average waiting time has been up to an hour when my shopping should be ready on arrival which is the whole point of the service, I witnessed what I can only assume as some sort of manager get involved (northern male) he was so rude and arrogant to myself and a number of other waiting customers. I recently decided to switch to getting my weekly shop by Uber Eats however on multiple occasions I am informed in the app that the order has been cancelled by Asda and on each of these occasions I have to then wait for a refund from Uber Eats.Sort it out Asda this is not good enough!!!
August 2023 by Mark Evans
Excessive waiting times and poor customer service from some staff in the click and collect area. Often picking up orders at this location, some of the staff and one of the online managers are rude and unhelpful. I've found myself on one occasion waiting for more than 1hr 30mins for an order which was supposed to be ready. The store often reference staff shortages and high volumes of orders, which cause ridiculous waiting times. Whilst there are a few members of the staff that are passionate about what they do, a majority I've encountered at this store are rude and unhelpful, including the manager which has said the words 'it is not my problem'. I don't shop at this store now, the customer service is very poor here.I phoned Asda customer service telephone and they were equally as useless, they didn't seem interested and couldn't even find the store when I gave them the address. They told me I need to phone the store instead (incorrect). Then I began to phone the store and the member of staff deliberately hung up, and then every time I rang further to this hung up a further 7 times because they didn't want to help. When I visited to complain to the 'manager' they didn't seem interested. Very disappointed as a majority of the visits I've had to this store have been bad experiences! I would consider this review and perhaps order your online shopping for collection or groceries from elsewhere.P.S. Asda customer service, if you reply to this review and ask me to contact you, I already have on numerous occasions and you didn't want to know, so I won't be wasting any more of my time interacting with you!
