February 2024 by Lorraine Sharp
Had new glasses fitted - it was rubbish and one of the lenses fell out. Ended up going to Specsavers the next time and they were brilliant
January 2024 by George Wright
More staff than customers in the shop but nobody will ever go on tills to serve you. I waited over 15 minutes before giving up and leaving
December 2023 by Darren White
May help someone out, but they do shut on Saturday between 13:00-14:00 for lunch, but this is not stated in their opening times online, so if you've organised a visit to this pharmacy into your day thinking you'll get served between these times, you won't.
December 2023 by James C
Although has a flat wheelchair accessible entrance, has manually wooden doors. You could struggle if there is no-one to help you in. The store is wheelchair accessible throughout. The back of the store is on two different levels. There is a ramp up to the left side but if you want to go to the right side you have to come down and go round.
November 2023 by S W DOWNEY
Really good I Newport
October 2023 by Julie White
Excellent customer service when I visited boots Newport Isle of Wight today by Paula on no 7 counter. ?
September 2023 by Anthony Worthington
For two days I have tried calling the pharmacy and customer services in store I don't think the number is correct as no answer at any point just an automated voice are they connected?
August 2023 by CheeseBob
Very helpful & friendly staff, seems only pharmacy open on Sunday on the island,
August 2023 by Beverley Hague
Very good store, great customer service and very helpful. ?
July 2023 by Abazuom Somtochukwu
This is thr first time I am ever having someone at boots take their time and even their break to help a customer..Met this lovely lady at the boots at newport(Isle of Wight) and even though we had issues with sending the prescription down to their pharmacy section from our Brsitol surgery, she made sure we went through every way and route to get it and even suggested we go through 111.She even asked for our number to call us when the prescription comes in.I was so shocked and happy at her service and dedication to her job and to helping..She deserves an award.. .I call her the lady with the arm tattoo and dark hair(can't write her name down)
July 2023 by Google user
Today (Saturday 24/6) my sister and I had to source a particular medicine urgently for our Mum. We tried several more local pharmacies with no luck and, in some cases not much help. We came to Newport as a last resort and we?re so amazed at the caring, supportive attitude of pharmacist and all the assistants we dealt with. What a breath of fresh air! Sadly I don?t know any names but todays pharmacist should be given a medal - he was just brilliant.
July 2023 by E'lisabeth Kaleid Williams
not enough staff but those that are there are loveleisbetter places to buy local hand-made natural products ~ just head to the square
June 2023 by Kate Gordon
Today (Saturday 24/6) my sister and I had to source a particular medicine urgently for our Mum. We tried several more local pharmacies with no luck and, in some cases not much help. We came to Newport as a last resort and we?re so amazed at the caring, supportive attitude of pharmacist and all the assistants we dealt with. What a breath of fresh air! Sadly I don?t know any names but todays pharmacist should be given a medal - he was just brilliant.
June 2023 by Jason Hodgkins
Incompetent. Instead of apologies, you get excuses. Seems to be no urgency among the working. Having a smile on your face doesn't account for incompetence.
May 2023 by AmandaAmelia Seven
Very slow on the pharmacy counter. Based on 4 visits now recently. 8 staff on the counter today. Only myself in the queue and had to wait 5 mins to be asked and then had to wait again for 10 mins for a prescription that should of been ready 5 days ago.
