January 2024 by Samantha Parsons
I hadn't had a test in over 15 years so was a little nervous, but no need as staff were great at making me feel comfortable and explaining the test. There wasn't a lot of waiting around either. Only thing I will add (which is partially on me for not remembering to ask) is not being told how long it will take for my new glasses to arrive. Will use Boots again next time as it was easy, efficient and staff were friendly.
January 2024 by Jane Loader
The optician was so thorough and professional with a gentle and kind manner. My appointment was late on Friday 29th December, and I was amazed to receive a phone call on Wednesday 3rd January to say my glasses were ready to collect. Altogether a very positive experience.
December 2023 by Dawn Cooper
All the staff are so polite, friendly and helpful. They gave all the time you needed to pick out your new frames and are all knowledgeable in regards to such things as prisms and transition lenses. I would give the 10 gold stars if I could!
December 2023 by lindalavinia1
My eyesight appointment was carried out by Heather at the Newport Isle of Wight branch who had to break the news to me that I had a cataract in both eyes!!!! She was caring to ensure that I understood the implications and all that having cataracts entailed.
December 2023 by Dandpftw
I recently got my new glasses here. Daryl was super helpful, answering all my questions, getting the lens size just right. A real credit to the team.
December 2023 by Jackie Field
Verey please will the service i received, the Optometrist was very helpful and answered all the questions I asked her.
December 2023 by Angela Palmer
Very through examination. Good advice given about my prescription and eye health.
December 2023 by Richard Morrison
entire consultation conducted in a very professional manner.
November 2023 by ruth wright
Thorough eye test and good service
November 2023 by Joanne Vibert
There very friendly and very good .I used to go to Specsavers but I now wouldn't go anywhere else other than boots Newport isle of wight
November 2023 by Richard Buxton
Welcome initially was friendly and prompt. Initial checks were well explained and conducted professionally. Additional test was introduced with no pressure but explained the benefits and made we want to do the test. Marie gave excellent service on tests and in choosing and fitting of new glasses for ordering.The Pre Reg (sorry didn?t catch his name) was very thorough. He explained well and conducted the test at an even pace which was both positive and reassuring.
October 2023 by Jennifer Penddah
Helpful and friendly staff and very professional service.
March 2022 by Ellie Reece
Always friendly helpful caring staff and appointments made to fit in around our schedule, great service!
September 2016 by steve foster
Hopeless at answering the phone !