October 2023 by Penny Maclean
Matthew is a wonderful ambassador for Dreams. He is knowledgeable, friendly and appeared to have all the time in the world to help in the decision making process of buying a mattress. Just hoping the product is as good as this in store experience! Thank you Matthew.
September 2023 by June Morgan
The visit to the store and the service we received was first class. Matt helped us through the process of choosing our mattress and advised us on a future purchase very professionally Looking forward to viisiting again soon
August 2023 by layla rabbits
Lovely experience, Jennifer was so nice and helpful, brilliant customer service, she was very knowledgeable about anything we asked and did it all with a smile, making us feel very comfortable and welcome ?
August 2023 by Allistair McCreadie
Staff very friendly offered drinks, very informative about the furniture we were looking at
May 2023 by Donna Cronin
We were served by a very friendly and wonderfully informed lady called Jennifer. We were not sure what type of bed best suited us and she took us through the Dreams mattress identifier and found the one best suited to us. We then tried some beds and finally settled on the one that Jennifer agreed best suited us both as it was a combination one. Jennifer's 'soft sell' approach was really what made us purchase today. There was no pushing just genuine interest and advise that meant we had a very positive experience. We look forward to receiving our new bed in due course!
May 2023 by Sarah Thompson
My first time visiting dreams and it was a lovely experience. I used sleep match to find out what was the best mattress for me and was given a list of different mattresses to try out. I only went in for a mattress but ended up purchasing a bed frame and bedding. The customer service was 10/10 and I would highly recommend going in the speak to the friendly and knowledgeable team.
May 2023 by Luke Guy Reed
Our sales lady Jennifer was excellent, bright, informative and a great example of how to give good service.
May 2023 by Sharon Brown
Jenifer couldn?t have been any more helpful ? credit to the store !Thanks for your help with our purchase
May 2023 by Tony Martin
Excellent service and helpful staff. I'd recommend anyone to visit this store
April 2023 by Simon Gustar
We were greeted by Jennifer today with politeness and happiness. We were offered to try the mattress testing and helped us to find the right mattress and bed.Great repour between customer and Jennifer.Would recommend asking for her if you need any help
April 2023 by Julia Pearmain
Fantastic service. Thank you Matthew, Jennifer, Leigh & Simon.
February 2023 by Neli Karavasileva
Dreams at Newport is a lovely place to shop. Amazing helpful and kind stuff. Very knowledgeable and friendly. You won?t find better from them on the island. The shop is absolutely immaculate too
January 2023 by Christopher Baker
Very very good experience in store , nice and helpful salesman without being a pain stayed open for us after the normal closing time.
December 2022 by Vanessa Goodman
Fabulous customer service after losing all screws following a house move . Bed now fully up for Christmas.
August 2022 by Tony Jurd
Did not have what l was looking for, friendly staff.