February 2024 by Ali Pownall
Helpful staff answered my query
February 2024 by logan k
Went in today even though I wasn?t with EE but still needed help with my phone and the sim as it wasn?t working, I was helped by Jamie and the manager (I didn?t catch his name) and they where both great and helped me as much as they could and actually resolved my issue even though I?m not with EE great guys even just helping with the stress of not having a working phone 10/10
February 2024 by Steve Winfield-Hunt
Got a new phone this week rather than struggling and getting frustrated trying to set it up. I went to see the nice people at the EE shop in Newport. Excellent service, very friendly and professional. My phone was up and running in no time at all. Thank you.
February 2024 by Richard Goodall
Excellent shop but need to change some stupid procedures
December 2023 by H R
Went into the shop to look at changing my phone / contract and was the only customer in there ?.an unfriendly girls ?welcome? was ?do you have an appointment? ?.?today we are so busy you need an appointment ? ?.two things I thought were ? I can see your really busy !? and ?sorry I thought I?d walked into a phone shop not a doctors surgery ? ?.will now leave EE and go to a competitor who actually wants my custom ?
October 2023 by Marc Neilon
We went in today to buy a new phone and were truly surprised and delighted at the level of service. Everyone on the team was good humoured and Dani in particular went above and beyond to recommend a phone and then deal with the transfer of data etc. Many thanks Dani, especially as we now know you missed lunch!!
October 2023 by Barry Constable
Very helpful member of staff. Sorted my problem and query quickly.
October 2023 by Chris Cadman
Staff helpful, big store & convenient location.
October 2023 by Andy Black
Really helpful and friendly staff
October 2023 by Paul Wise
Very helpful team
September 2023 by Joey Jacobs
Super friendly staff, very helpful, nice layout , parking all down the high street or 5 minute walk from a number of car parks around Newport.
July 2023 by Damian Bunday
Really expensive company, data speed is 1 of the best I?ve had but you WILL pay a premium for it
May 2023 by MrSTITCH300
Great staff very helpful and nice to talk to
May 2023 by Yvonne Davison
Extremely helpful staff in store
April 2023 by Margaret Hagger
The Young lad could not have shown me more patience, I am 77 and not very phone savvy, he was so polite,friendly and knowledgeable and made the experience bearable.
