February 2024 by chris Evans
This is your typical pets at home store, not the biggest, but does the standard range .The only problem we found is that it says available online then you get there and they have none of it, even tho I could have ordered it for an hour pick up.Not sure what to trust here. Most probably won't be back, local pet shops here are better.
February 2024 by Ruth Storey
The customer service was excellent from walking through the door and being greeted, not pounced on to being served
February 2024 by Craig
Very helpful staff and good service.
February 2024 by Colin Dobell
Not been
February 2024 by mark parry
Excellent food and staff
February 2024 by Kian Brindley
In terms of customer service this is in my opinion the best place to purchase fish, as with other island aquarium hobby shops you get bulshy staff who seem to think they're poured from a different mould than the rest of us. What's frustrating about the shop is that the fish section is tightly crammed so if there's anyone else looking in the tanks you really can't even get a look in unless you wait for the other person to leave.
February 2024 by Paul
Always a great experience so much choice for our puppy and staff always happy and helpful.
February 2024 by Maureen Sutton
Great shop for all your pets. The staff are so helpful, friendly, and willing to please. The environment is immaculately clean. We'll done Team Pets at home.
February 2024 by Chloe Neill
Staff are super friendly! Was served by Sophie, she was so kind and made us feel so welcome!
January 2024 by angie Booth
Always helpful, good variety of products, love purchasing gift tokens at Christmas.
January 2024 by Rob Hall
As all pets at home stores but full of island folk
December 2023 by Dave Higgins
Went in to get some treats and presents for Shelby's 1st Birthday. Very helpful and then when I was at the checkout the young lady said Shelby could have a free offer on my app and then proceeded to get it for me. Excellent service!
December 2023 by Bill Bogan
I use 3 pet shops on the island , pets with hart , the shop in school lane freshwater and this one .The staff are really friendly and chirpy ,they go out their way to help youFor pretty much everything that have a vast range .
December 2023 by Jeffrey Bennett
Did not go in the end Amazon was better value with delivery
October 2023 by Vicky Coker
Lots of availability. Always really friendly staff
