January 2024 by David Redstone
Visited Watersones in Newport Isle of Wight. Really helpful lady who went the extra mile.
January 2024 by Shane Traynor
A great selection of books and helpful staff
January 2024 by kiren patel
Nice book store with a good selection, friendly staff
December 2023 by Hugh Harrison
Unresponsive
December 2023 by Timothy Welstead
Good selection of books and staff were very helpful finding what I was looking for.
December 2023 by Shaun King
Sadly never get any good signed additions in the shop it's like the iow gets left out
November 2023 by Rudo Muchenje
Honestly some of the loveliest people I interact with. Considering they give personal reviews of books they?ve read as well is a really nice touch when coming in. 10/10 customer service every time I buy a book and they?re all so great. Possibly my favourite place to buy books.
October 2023 by Trevor Smith
Lovely shop, the staff are always very friendly and helpful. Unfortunately, they are understaffed, which means there is only one member of staff covering at lunchtime, often the busiest time of the day, saying that the staff are so polite and efficient they deal with it very well.
October 2023 by tamzyn casley
Brilliant customer service. Ordered a book Thursday lunch time, had phonecall Friday morning to say it had arrived. Very friendly and efficient.
October 2023 by Margaret Hagger
I asked the assistant for a particular book and after looking on the company's website was unable to find it. She then spent over 15 minutes trying a variety of sites. Never once did I get the feeling I was a nuisance, she tried everything possible to help. She is an absolute credit to the company.
October 2023 by Gareth Bult
Great selection of books, gifts, cards and local interest. Very friendly and helpful staff.
October 2023 by Victoria Bridger
I always love a good bookshop and the staff in my local Waterstones really make it.
September 2023 by Peter Carrington
Love this shop and the lovely smell of books as you walk in !
August 2023 by Rita Rickerby
Lovely book store with knowledgeable staff
July 2023 by Kitty Collins
Lovely staff and a great selection of books, beautiful shop too.