March 2024 by Kim Jeffs
Really nice people but they never seem to have the products in and when they do, they don't call you. Good luck trying to get through on the phone!! You'll need to keep going in to check
January 2024 by Jaspreet Kaur
I urgently needed antibiotics on new year and fortunately this pharmacy was open. Even though there was a long queue with only the manager (I think Susan) and the assistant working, they handled the situation well and helped me with my prescription. Thank you :)
December 2023 by Joe Bridgman
Susan and her team are the best pharmacy I've had. Friendly and helpful. ***** ??
December 2023 by Fat B'stard
Very poor service on every occasion. Despite ordering repeat prescription on collection of current one then again 10 days before required date, the medication was not ready. If there was a zero star rating, Jhoots would get it.
December 2023 by Gina Hollett
Very friendly, service ?
December 2023 by Martin Rogers
Nice staff better than Boots- more organised and reliable
October 2023 by Mark Earnshaw
What a fantastic Pharmacy - the best we have ever dealt with. Our mother was very ill and needed drugs urgently. There was a problem with the paperwork and they could have easily not let us have them however, they did everything they could to solve the problem and sort out the issue. It is so nice to deal with people who have great ethics and empathy. Highly recommend and will not use any other Pharmacy on the island.
October 2023 by Alan Graham
Medical center woman on the from desk proper jobs worth refusing to supply me with just two tiny hear aid batteries only because I did not have a little book .I knew nothing about a book I was visiting , she still insisted she cannot give me any without this dam book even with me paying for them .I just happened to cross the road and purchased a card with 8 batteries for £3 ,far more helpful ,understanding and pleasant and doesn't bark at you you'll have to join the Que.I'm glad I didn't, just to inquire if they stocked them.Most places greet you with a good morning can I help you.
August 2023 by Julien Cooke
Great service. My prescription was changed by my doctor and Jhoots had everything ready for me to collect without me having to do anything. Thank you and well done
July 2023 by Clifford Dutton
Echoing the other reviews here. Literally THE WORST service I've ever come across. The manager (apparently,) Susan, refusing to give out a prescription. And when asked about this by a concerned family member over the phone, she replied "I'm not talking to you about this" and hung up?? When we went in to speak to her personally, she barked "I'M NOT DEALING WITH YOU!!" even when approached politely. Did not want to help in any way. Was suddenly very helpful when a qualified nurse got involved. She has a disgraceful attitude, and awful demeanor. Apparently this is a common view by people who frequent there. I can honestly say, I'm glad I don't.
April 2023 by Dave Cheeseman
The new Pharmasists has THE WORST ATTITUDE EVER.
March 2023 by Flying Island
Worst pharmacy ever. Was supposed to be open Christmas Day according to the website but was closed. Even with a sign in the door saying it would be open. Had to drive across the island to get some desperately needed medicine and couldn?t get it. Check the other reviews, avoid this place.
March 2023 by Olamiji susan Odebiyi
Next to the bay medical surgery!! Behind the leisure centre !!! Parking space - win win . Staff always willing to help.
November 2022 by thegoatdealer
Sadly, I have to agree with most of the other comments here. If I could have rated them a 0, I would have. The service was extremely slow with little or no regardfor the customer. They are clearly understaffed and their morale is low. I waited nearly 50 minutes for one box of tablets whilst my poor dog was left in my car. I clearly would not have left him there if I had known it was going to take so long. I note that they make your order up from you prescription whilst you wait. The person then has to wait for the chemist to check them off. Why, oh why don't they make them up beforehand like every other chemist. I am now going to get my prescription sent to Sainsbury bypassing them altogether.
November 2022 by goodsuccess planner
I don?t agree with the comments here . The staff have great customer service . The only pharmacy on the island offering both covid and flu jabs and still staying open every single day to meet our needs despite being short staffed. I mean if I could give them over a10 star I would .
