March 2024 by Thomas Houps (TJ Tech)
Been visiting this CEX for years now and every buying and selling experience I?ve had here has been pleasant and hassle free.I?ve purchased all kinds of tech from here and never had any issues.I personally always buy my tech used as you end up with a better deal but the only drawback is someone opened the box and used it before you.Bonus with CEX is their 2 year warranty that luckily I?ve never had to use.Was in the shop the other day and someone had a phone that needed a warranty repair but unfortunately for him the phone was beyond repair but the shop quickly offered him an alternative or a full refund.
January 2024 by Carol Greengrow
Great service, always buy my phones etc from them, will be back to buy new phone soon and part exchange some other items
December 2023 by Samantha Morris
Got a grade price .Cheap money quick sale
November 2023 by Chase Goldsmith
Great Service! I just got my IPhone from here and the Store is AMAZING! I love it here! Reconsidering Coming here Again! Also Staff are very helpful!?
October 2023 by Will Tubby
Always great selection of dvds, Music choice on the speakers is questionable
September 2023 by CrownThyMartin
Blatantly racist or prejudice staff inside. I turned up with my devices to trade in on 04/09/23 (same devices as I have brought into store without any issues prior), they declined my devices on the assumption I?d stolen the devices because I sold them using the same account on another date. I came back with proof of purchase on 05/09/23, they went onto say further conditions for successful trade in, which is neither in their policy or product requirements. Bearing in mind, I have traded in the same devices on multiple occasions to multiple branches, including this one over the years. Staff were quite rude and seemed to build a stereotype of me as I walked in the door. Continued to refuse me basic service based on prior assumptions, even after I disproved this foul claims (which I shouldn?t be subject of in any instance). Will be reporting to head office and trading standards.
September 2023 by Patrick G (TalismanPat)
Blatantly racist or prejudice staff inside. I turned up with my devices to trade in on 04/09/23 (same devices as I have brought into store without any issues prior), they declined my devices on the assumption I?d stolen the devices because I sold them using the same account on another date. I came back with proof of purchase on 05/09/23, they went onto say further conditions for successful trade in, which is neither in their policy or product requirements. Bearing in mind, I have traded in the same devices on multiple occasions to multiple branches, including this one over the years. Staff were quite rude and seemed to build a stereotype of me as I walked in the door. Continued to refuse me basic service based on prior assumptions, even after I disproved this foul claims (which I shouldn?t be subject of in any instance). Will be reporting to head office and trading standards.
May 2023 by Ankur Arora
I bought 3 Mics from them on their suggestion after I explained to them what I need them for. None of them work and now I am told that the mics are not suitable for what I want to use them for and it?s my fault I bought them. They are more keen on buying them back from me for half the price they sold me for.
Never buy from these people and definitely don?t take advice from them. Only there to Rip you off.
April 2023 by robert wildish
I pop in on a fairly regular basis to browse the bluvray dvd section.Well laid out shop
April 2023 by Muhid Miah
Good service. But had to wait a while.
February 2023 by Alan mc naughton
Great and friendly service pleasure to shop there
January 2023 by Nigel Gunn
Friendly staff, good choice and reasonable prices.
January 2023 by Chris Green
Brilliant selection at good prices
December 2022 by Castle Inn Dover backpackers
Tablet with poundland replacement charger clearly stolen, should CEX be funding the crack 'n smack epidemic
December 2022 by Tim Harmer
Dropped in to trade in a PS4. The woman at the till was extremely helpful and friendly. Haven't been to CEX for years but it's the best place to get your used tech and games. I have never had a problem with games I have bought from there. I think they're a little bit tight on what they offer cash on your trade ins, you get more if you sold on eBay but trading in for vouchers is much more worth it if you want to buy more games.