September 2023 by M6290APdavidl
Absolutely useless place you arrive at 3.20 and they cannot serve closing at 4pm not the later time stated on opening hours .thus is the second month had same problem so I had to go to Starbucks about time they sorted place out or shut it down
August 2023 by Maryjane F
The two girls who served are so horrible. The shop looks very untidy and cake looks old. I will never go back there.
July 2023 by Alina G
Me and my friends often come there for coffee but weve noticed that those two girls serving are very rude . And always looks angry. Never smiled and really horrible.
July 2023 by Zachary C
Ordered a hot chocolate and a cake, told the man I am southeastern staff, so should get a 10% discount. After the transaction, he told me he forgot to apply the discount, so he is going to give the person after me a free cake? (Not the first time this same person has 'forgotten' my discount). When I left with my hot chocolate I opened it and the cup was literally about half full. Absolutely shocking experience.
May 2023 by leighton G
Both toilets closed. Terrible Needs to be more customer friendly Don?t think the staff are well trained Sad about toilets. Spoilt my trip
February 2023 by Valerie Spracklen
I decided to stop off for a cappuccino at Costa in county Square Ashford. I was feeling very tired after I over done it following an operation. The service was great and I was welcomed by the manager Claire I believe her name was. Professional, kind and very helpful. She could tell I looked tired and needed a rest spot. She was so helpful and made sure I got served quickly and was comfortable. To be honest feeling exhausted and over doing it, Costa was a great place to stop at for a bit. Claire came over to the table to make sure I was ok to see if I needed anything else. I decided to try the reindeer cup cakes whilst I got my energy levels back up. They were so delicious! I?ve been back here a couple of times and the staff always welcome you with a smile, especially Claire the manager. What a great team!
August 2022 by Anne Holdaway
Was .a but in the slow side they was doing orders for delivery and they seemed to be more important than the people queuing
August 2022 by Warren Kerr
Always great can't fault Costa ?
August 2022 by Wendy Harman
Love Costa coffee and there food
July 2022 by scopey313
A place for hipsters to pay for over priced tea and coffee
July 2022 by Daniel
Usually a fine Costa, however they had no iced drinks on this particular day, and after waiting in line just to be told none available, you feel some sort of sign saying as such could have saved your time.
June 2022 by Margaret Knowles
It is absolutely fine. I used it to wait for my husband who was visiting the Opticians. There is plenty of space and the service is good.
May 2022 by Sue
Friendly helpful staff, lovely frappes.
March 2022 by Charlotte Currie
I have been a costa customer for years and now there open been in a couple of times for a coffee today sunday 23rd a young girl clearing table sweeping floor etc... Was very rude to me becouse I tried to put my bag on the seat while i got my coffee and something to eat. 4 youngsters were in front of me but had take out coffee being made i was acused of queue jumping they were not even sitting in. I said id go elsewhere and walked off but was upset at being spoken to in such a manner so went back and let the girl know i was very upset. I then went elsewhere for a coffee and toast will not be going back to costa in town
February 2022 by Gill Prince
Hot chocolate was barely warm. Cream topper was a bit odd. Not impressed.
