December 2021 by Matt
Chronically understaffed and underpaid
November 2021 by Matthias De Ruyver
Chronically understaffed and underpaid
November 2021 by Samantha fisk
Yes there was a long line ,but the young lady that served me could not have been more helpful ,A real credit
October 2021 by Kristian McCann
Post office seemingly going through staffing shortages, so when one goes on lunch break the whole office has to close for an hour.Very impractical.
August 2021 by Keron Kent
Online listing said open Saturday mornings but it was closed. People, please edit your listing if you change your hours!
August 2021 by Jessica Warburton
Very very very bad firstly tried charging me £3 for a pack of 10 envelopes then charged my mother £16.45 for next day birthday card I used another post office today for next day special delivery for a birthday card again and the real cost was £6.50 this post office are ripping local customers off AVOID AVOID AVOID !!!!!!!!!!!!!
April 2021 by Paul Bitcheno
Sad place now. No longer sell Post Office range
November 2020 by Bramblewood House
The fact that there's a post office at all in town rated a point. Otherwise it's shockingly poor. There are now only 3 counters and one for foreign currency, I've rarely seen 3 counters open, usually it's two and it's not unusual for one member of staff to have to ask advice of the other so regularly you get 2 staff serving one customer. The automated tills also often don't have anyone there to assist unlike when it used to be a dedicated post office and there was always staff to assist. There have been times when the post office has had to close altogether at lunch time due to staff shortage, which is totally unacceptable. The service is slow, there's no sense of urgency from the staff and the queues are long. Today I went in to find 2 service points (one manned by a brand new member of staff), it took me 20 minutes to get served and there was never less than 14 people in the queue, when I left there were 21 (annoyed) customers waiting in the queue. This seriously needs sorting out, absolutely appalling!
November 2020 by Caroline Goodbun
Staff are rude, and don't seem to know what they are doing. Asked two colleagues the same question and got totally different answers and when I then checked online they were both wrong.
November 2020 by Charlotte
I went to the post office to buy stamps on a Friday lunchtime - stood in front of the counters waiting to be served while the three ladies 'serving' chatted to each other. Pretty poor!! I gave up. Gets an extra star as there was no queue.
September 2019 by Hana Hashim
Good location... glad that the new post office works some hours on Sunday. Other this points everything is worse than the old one specially some of the staff are rude and totally doesn't want to help- when I did a check out at the self service .. some one should collect the parcel at the end .. (usual) . No body came . The lady in the end asked me to join the queue .. (!!!!!) .. so why putting self service machine.
September 2019 by madeleine lux
Only 2 machines working and queued for 30 mins to get to counter!!!
August 2019 by Renata Nikolova
I mean is it better this post office compared to the old one in town ? - No , but is it really bad? -no i donâ??t think so .. customer service its ok, got everything you need as well, still in good location. Giving 4 stars because of the self service machines which are always in some errors .. sometimes itâ??s annoying really...
August 2019 by Becca
Rude, abrupt assistant on the tills.
July 2019 by Vanda Stryzyk
Zero customer service, rude abrupt girl behind the counter. Will not be returning! Just awful! Would give 0 stars if there was an option!!
