March 2024 by David T
My prescription has been sent to wrong boot and no one picks up the phone. All other branches do
February 2024 by G
Never open, closed between 1-2pm even though stated otherwise on their website. Have never answered their phones, tried calling on different days of the week at varying times and the line just goes dead.
January 2024 by Ervin Imre Lazar
Staff don't allow the return of methol lozenges because they're "medicated". Riddiculous.
April 2023 by Nick Wright
Staff are very helpful , just let down by the delivery service. Needed eye drops , as was unable to see out of it . Put a prescription in On a Wednesday an finally got it the following Tuesday as there was no delivery at all over the Easter weekend, despite being told they have scheduled deliveries.
April 2023 by Sheri Stephens
Never open when stated on the door. Often closes at short notice leaving people in limbo re. collecting prescriptions. Quite often ignored by staff when waiting for prescriptions and seems to take ages, even once served.
February 2023 by Katherine Hughes
Shut between 1 and 2pm. Please update your listing to reflect this and help others avoid wasted journeys.
January 2023 by J Harri-Smith
Boots chemist in Broadstairs are absolutely amazing. They are so helpful, caring and compassionate to their customers. Thankyou for making a very challenging situation doable when I was falling apart.
September 2021 by Tracy Dyson
Do not answer phone when called to find out if they had much needed medication not available in other pharmacies as shortage elsewhere , people are on need of medication it?s vital
July 2021 by Chris Scott
I hardly ever leave bad reviews but this was dreadful.Very rude staff member, one of the girls was going to do a flu jab for me but the other woman told her not to help me as I was late for the appointment after being held up at work as they 'didnt have time' despite there being no customers and 3 staff members in the store and the girl was willing to do it it for me. Sure knows how to make the customers feel worthless! Her attitude was appalling, I came in merely to reschedule and she jumped straight down my throat and she wasnt even the person serving me. Horrible experience, repeat customer lost for good! What is the need to treat people in that way.
January 2021 by Janet Mills
Friendly staff and good service
January 2021 by Ol N
Very rude staff, arrogant and unwelcoming
January 2021 by Karen Mulcare
Lovely ladies in boots ??
January 2020 by Trevor Edwards
Somewhat tired little Boots branch with very obliging staff.
January 2020 by -Alison Green
Lovely staff. Small shop
January 2020 by Carol Gammon
Need more staff on the shop floor, no one there to ask