October 2023 by Gyula Szakál
At Hotel Chocolat, you can buy truly high-quality chocolates, and the service is kind and helpful. I wholeheartedly recommend it! ??
October 2023 by Leon Ingham
Don't like the dark chocolate and some woman told my 4 year old child that Santa wasn't real.
October 2023 by Euan Bangs
Has great chocolate. Ruined my childs belief in Santa.
April 2023 by Ashleigh Constable
Absolutely Wonderful Chocolates ... Highly Recommend ??
March 2023 by L C
Such a beautiful building it?s so pretty to look at! Unfortunately did not have what I wanted which was hazelnut latte but a great location and had lots of other great items in stock
February 2023 by Sam
Great location. Shame the coffee was like warm. Disappointing
December 2022 by Dave George
Recognition Time! The staff in the Canterbury branch of Hotel Chocolat absolutely knocked me sideways with their generosity and kindness today.I was chatting to a lady selling the Big Issue outside the shop and decided to get her a little gift. The staff in the shop saw what was happening and immediately offered to provide the gift for free!I wanted to thank the staff, and openly praise the company for having a culture that fosters that kind of thinking. It really made my day!
July 2022 by Dean Hoult
Loved this place. The only reason we didn't keep buying the amazing chocolate was the weight limit in our bags to fly home. Great Gin as well
May 2022 by Hannah Roberts
Friendly staff, with some lovely chocolates
December 2021 by Rachael Johnson
Great choice of chocolate for a gift
September 2021 by Rodney Sanders
Wendy was absolutely wonderful on our visit yesterday and helped us sign up to the loyalty scheme. She was patient, had a lovely smile and gave wonderful help and service.
September 2021 by Cosmina Parparita
Staff is nice and accomodating but the ice cream sundae was absolutely disgusting. Binned it and wasted £4.95
August 2021 by James Desa
We've made 3 visits to Hotel Chocolat in Canterbury and on each visit we have departed laden with some of our most favourite delights. We love Hotel Chocolat and the distinctive taste of their delicacies. The chocolates are absolutely exquisite and mouth watering tempting. We especially like the champagne truffles and the pistachio squares, but also the pink champagne truffles, the pecan squares and the fudge sundae. All are delicious and evoque a sense of decadence. If you are a chocoholic then this is the place for you. Recommended.
July 2021 by Deb Granger
Didn't feel very welcome in Canterbury store - assistants just chatting. Didn't even get a good morning . Then when I got home found that the shop assistant had put wrong items in the bag..
December 2020 by coldood zig
Yummy treats galore. Bit pricey but mmmm worth it.