September 2023 by Christopher Bowe
There no help to me. Why can't they stop me going overdrawn. Plus there banking app sucks on my phone. Keeps crashing.
August 2023 by Carole Longmore
I've never had any issues with staff at this branch always very helpful banked here since mid 70s when it was Midland ! I've not gone anywhere else !
February 2023 by barry lewis
jesus. today we were nearly knocked over in an apparent ' pedestrian zone ' by a man riding fast on a cycle, with a large 'deliveroo' back pack. Assuming he is a delivery driver.no wonder people are leaving canterbury in droves for safer shopping spaces, like Bluewater.i have always supported local shopping, but everytime we are in canterbury, we are nearly hit by delivery drivers on cycles.we called the council they told us to ring the police, we rang the police, they told us to ring the council !im spent, its bluewater for me, its safe, and no cyclists.if you dont manage whiefriars space with security properly and enforce no cycling, someone will get seriously injured or killed,. just recently a woma was killed in london by an Uber cyslist on the pavement.goodbye canterbury its been 'emotional '
January 2023 by Reuben Simmons
HSBC has one of those names you will never forget. Long to try and use this service , and will get to it. The actual architecture of the HSBC Buildings does look great so I'm sure they provide their customers with customers needs. Probably won't try here anytime soon as I have a few accounts open. Heard good reviews about the right service. Especially in LondonReuben Simmons
January 2023 by N P
closed our local branch was bad enough, now have take a payment for a service and customer has complained and my account has been blocked and have to travel to next towns hsbc with i.d!?????which is at least a hour plus of my time, premier customer as well, fumming
December 2022 by Maurice Morsia
Always a great service and you can do it yourself if required.
July 2022 by Marcela Gasque
(Translated by Google) Excellent service and attention(Original)Excelente servicio y atención
December 2021 by Nuwan gajanayake
Very good customer service. I went to open a bank account. They told me exactly what to do and how to proceed. Took minimal time and treated with respect.
October 2021 by KENNETH ANDREW
Appalling service. No reply to a letter sent a month ago. very poor customer service
October 2021 by Enya Gundalai
COMPLETELY TERRIBLE SERVICE, I went to open a My Money account four times. Each of the four times, I was told different information by different workers. Confusing process, they delayed my application. I did not have a card for weeks. My Proof of Address document was denied for being 2 days past the deadline. I was told everything else in my application was perfect and to come with a new printed proof document. BUT OF COURSE THERE WERE PROBLEMS AGAIN. I followed everything on the website but they WASTED MY TIME. Disappointing branch, they CANT GIVE CORRECT INFORMATION OR SUPPORT THE CUSTOMER. Go to any other branch, this is just embarrassing and a waste of time.
October 2021 by Jean Phillips
I went into the branch today with some questions about the HSBC app, I needed to catch my breath and the two assistants, I'm sorry I should have got their names, couldn't have been more considerate and caring, thank you
October 2020 by Gabriella J.o.
Poor opening hours come on should open 11 to 5 monday to friday or 10 to 4.
October 2020 by Radoslav Kostov
perfect employees! they pay enough attention to you even for the smallest service, I rarely see such a good attitude !!
October 2020 by ya little
Staff is helpful !:)
September 2019 by Georgia Day
Helpful staff
