January 2024 by Meg Devine
I've always gone to Timpsons to see if my shoes are worth repairing instead of replacing and they always without fail fix my shoes quickly. This week my shoe broke on the way to work, and I ran to Timpsons after work to see if they could mend them. The lovely Ian had them fixed and didn't even charge me. The customer service here has always been fantastic but this made my day and I'd always recommend Canterbury Timpsons for saving your favourite shoes!
November 2023 by john Hippisley
Sadly they couldn?t fix the zipper for my battery bag but I?ve ordered a new one to fit my mobility scooter! Very helpful with where else I should try! I find they are all of an excellent standard.
October 2023 by Thomas Allen
Had exactly what I needed. Nice welcome, swift service.
August 2023 by Jasper Moorhouse
I have to say, this was one of the best experiences I?ve had with a Timpson?s. I went in about a week ago to enquire about getting my Dr Marten?s bag repaired which holds strong sentimental value. I think the gentlemen?s name was Rob. The bag in question had a damaged shoulder strap, the leather was torn and was in need of a clean and repair and new stitching.I?m pleased to say he did all three, he cleaned the bag which he didn?t need to do - but went above and beyond, repaired the split leather and put new stitching in to re-enforce the bag. All the while being approachable, friendly and helpful. This was by far a 5 star experience. Rob - if you should ever read this you?re a legend. Thank you so much!
August 2023 by Pete Saunders (Pimlico Pete)
Too expensive for basic yale keys.
July 2023 by Nick Greenway
I recently needed a shoe repair. The chap was extremely accommodating, and it took 10 minutes to complete there and then. Because the job was small, he didn't even charge me!
June 2023 by N
I recently needed a new key for my house, and I was very impressed with the service I received at Timpson. The staff were friendly and helpful, and they were able to cut my new key in just a few minutes. The key cost £10, which I thought was very reasonable. I would definitely recommend Timpson to anyone who needs a new key.I would definitely use Timpson again if I needed any of their services. I would also recommend them to anyone else who needs a new key or any other type of repair or service.
April 2023 by Jack Swanson
Rude and hideously expensive. The staff treat you like an inconvenience, and charged £30 to have a set of keys cut, which took less than five minutes to do. On an hourly basis that would be more than my solicitor charges. Disgraceful ripoff merchants.
April 2023 by Liz Wilton
Billy was a masive help and went above and beyond, extremely important with the service I received
April 2023 by Margaret Gurney
Did not have the item I wanted.
November 2022 by Jo Clark
Excellent. I've never left this place being disappointed, Chris will always give a professional and helpful service. He knows his trade.Thank you Chris.
October 2022 by michael hogben
Brilliant!! Got something engraved and it turned out beautifully!! The service was amazing, his experience was very much needed! I would use again ? I highly recommend
October 2022 by Giosepina Vizzini
Repaired my shoes swiftly and perfectly. Would definitely recommend.
October 2022 by Mumof3
Helpful, fast, efficient.
October 2021 by Shay Yardeni
A rare customer service experience! Been there twice for small repairs of leathers (belt and my wife's purse) and the service was nothing but fabulous. Sweet and warm hearted staff, always willing to help and make you feel welcome to the shop, fair prices but really.. The service yoy will get is priceless. Definitely will come back for any future fixing needs
