April 2022 by Sheila Allder
Rang to see if they could help with some shopping as I was Isolating, got put through to a Department that wasn't manned. Left my details on the answer machine but never heard back. That was 9 days ago
October 2020 by karen adcock
I work for Age UK as a support worker it's a great place to work staff are friendly and helpful I love my job there because it enables people to stay in the comfort of their own home
April 2019 by Kim Cowling
I love working for the information and advice team..
November 2017 by D. Hughes
We needed to organise care for my very elderly Mum and arranged this with Age Concern UK Medway. The staff were very helpful in general and the Day Care Centre in Strood has been marvellous. The staff are patient, understanding and clear and any problems or difficulties are addressed in an open manner. Very good indeed and highly recommended.
Unfortunately we found the Home Care Service disappointing. The assigned carer was not clear about difficulties she encountered on the call and even after a seemingly constructive formal meeting between herself, her manager and us, she failed to change her attitude and behaviour. She suddenly told her manager that she was not returning to help my mother with no notice at all and no explanation to my mother, leaving a vulnerable person unclear about what had happened and with no care in the future. We found this disrespectful. Her manager was not very understanding of how unprofessional and irresponsble this was and seemed more concerned about her staff than my mother's welfare. We were really let down.
October 2017 by Steve Clutton
Excellent service
January 2017 by Maria Chittock
Lots of services for people over 50. Friendly and helpful
December 2016 by Maria Mcmullen
Lots of services for people over 50. Friendly and helpful
