July 2023 by Google user
I bought a lovely Citizen watch from Carol.\\nAs usual they are very friendly and really make an effort to make the transaction as quick as possible.\\nCarol set the time and date and took out some links. (I suggest wearing it for a while to get a feel for it). I wore the watch for a few days but wasn?t happy with the fit so I took it back and they adjusted the strap again and now it fits perfectly.\\nAll of the staff here are very friendly which is why I keep coming back. They also have a huge range of watches and also a reduced section.
May 2023 by Anna Olszewska
Lovely shop but not well stocked at all ....Should be more : rings, necklaces to choose. Sad
April 2023 by Rukhshana Rabbani Dina
Very supportive...Specially Carol was very helpful..highly recommended
April 2023 by THEE DomSully
I was served by Carol, very welcoming as I came in, quickly assisted in sizing and was very polite and especially patient with my daughter. Definitely a credit to the store, her customer service alone is enough to encourage choosing to shop with H Samuel over other shops in the area
April 2023 by Ethan Railton
Dani is a credit to your team, very friendly and helpful, I had my first experience ever going in to exchange a ring and get my watch tightened, Dani was very knowledgeable and efficient and I will definitely come here again, thanks ??
April 2023 by Clive Percy
Excellent service from Dani who served me today after I had called her 2 day earlier, she remembered me and had exactly what I required. Perfect !!
April 2023 by Jordan Peters
Needed to get a really popular watch and Danielle and the rest of the team were extremely helpful and great with their communication. Will use this branch again.
April 2023 by azad
Hayley and Lydia were an immense help going above and beyond to source a watch for us from another location at the last minute!Thanks both!
April 2023 by Deborah Parkinson
Dani was very helpful today thank you for helping me get the butterflies needed
April 2023 by nick allen
Very helpful staff
February 2023 by Demi Lane
I truly will not go to any other local H.Samuel stores other than Chatham these lady?s are not only there to do their job, they make sure everyone leaves with a smile on their face recently I have been seen to by Dani and Carol and honestly these ladies are a asset to the company! Thank you both !
August 2022 by patrick jones
Staff are friends and helpful
July 2022 by Rana Shakoor
Good quality
April 2022 by Andrew Marsh
The place seems to get worse and worse each year. I used to like this shop, but now it doesn't seem as good.
March 2022 by David Swanson
Extremely knowledgeable, helpful and patient with me while I struggled to find the perfect bracelet fit.
