March 2024 by Sandy Hamilton
Thanks to your office throughout my tenancy at Flamboyant House. Always been timely with sorting out repairs. Thank you personally to Carly Sands for helping out with the moving out process. Great service and always happy to help. Thanks again Alexander Hamilton
March 2024 by Tommy Thompson
Kent Residential have looked after my property for nearly ten years I recently had a change of tenant they took care of everything including arranging a deep clean and minor repairs. I cannot recommend them highly enough very professional but have a personal touch. I would like to thank Lucy Czaplinski for all her hard work and also thank all the staff that I have dealt with over the years.Tommy Thompson
March 2024 by Fills001
After a recent move it was clear there was an issue with the windows of the property. Bedroom window had a large gap in the seals allowing wind and rain to 'Howl' through at all times of day and night.Reporting to Kent Residential was an easy process with an online portal for reports and communications.Despite taking more than a couple of weeks to get a contractor to repair this window, the level of communication and service provided by Lucy at Kent Residential was outstanding. Lucy kept me informed of every step in the process, chased contractors and landlord daily for updates and displayed true empathy and urgency throughout the process.Lucy is a credit to her profession, Thank you for your help.
March 2024 by Siobhan Jones-Evans
Excellent experience with Kent Residental. Zoe provided professional and prompt assistance, always available and willing to help. I never felt like a bother when I had any questions. Most efficient and prompt letting agents I have ever used. Couldn?t recommend enough.
March 2024 by Jeremy Gates
I have found Kent Residential to be most efficient in responding to tenant concerns, arranging repairs, collecting the rent , and providing useful up-to-date information about the rental market. This is much appreciated as the legislative demands on landlords are steadily increased.
March 2024 by Adrian
Carly was very prompt with solving my issue with the boiler. She arranged the contractors within 24 hours. Very Happy with the service provided??
March 2024 by Sally Croft
Kent Residential have been a great support to us - we are flooring contractors and appreciate the prompt communication and clear direction from all the team !
January 2024 by Paul Smith
Pretty sure all these reviews about letting are fake, they never want to speak to their tenants.
January 2024 by Roxy Crouch
Zoe Podesta has been super helpful and accomodating, she has made our renting process stress free, which is quite difficult to achieve. Thanks so much, we appreciate it.
December 2023 by Joanne Dunphy
Dreadful organisation. All they were interested in was $ signs, how can they make the most amount of money. No interest in customer service whatsoever!
December 2023 by Sita D
I?ve been really happy with the way both Zoe?s handled my flat move. Everything was done within a week and they helped negotiate getting an excellent place with great decor and furnishings, fast wifi, everything up and running and even some welcome flowers on the day of move in. Thank you! The whole process has been so smooth and it?s made such a difference.
December 2023 by Lauren Dommett
Kent residential was fantastic at selling our flat. Hayley was so efficient, friendly, helpful and kept us up to date the whole way through. Couldn?t be happier with the service and highly recommend if you want a reliable estate agents!
November 2023 by Traceyjane Wright
Always very friendly, helpful, and understanding
August 2023 by Danielle St-mart
Hi Kent residential!Sorry I?ve had to send direct to you Zoey but I don?t have the main office email??.Just wanted to say a massive thankyou to you and all the team in the office. Mainly for giving someone in my situation a chance in renting as it can be very difficult for normal full time workers to get a property let alone a single parent with 3 children, 2 being disabled, everything was so simple from start to finish with the whole process, and I appreciate everything you have done to get me into our home, Debbie was absolutely lovely on check in too!Also I would like if possible to pass a messge onto my landlord again saying how much I appreciate her renting her house to us and believing in us that not all ?benefit? people are tarred with the same brush!Thanks again guys
August 2023 by Jason Foyle
I?ve recently rented through Kent Residential and I highly recommend. Very friendly and professional staff especially Carly who has helped me in all aspects of my tenancy.