March 2024 by Jade Brown
Over charged pharmacy
February 2024 by Jay Bowman
Very helpful staff. Very friendly staff when being served.
July 2023 by Emma Unthank
Called the pharmacy at around half 4 to see if they had item instock. Was advised they did and I asked what time they were open till and would it be ok to collect later and advised by the female that answered the phone this would be ok. My child is extremely poorly so asked my husband to grab on his way home for him to get there and be told they won't help till tomorrow as late this is at 17:45. They then completely ignored him when he tries to question why I was advised otherwise. Rude when worried parents just want to make their child better. Won't take my custom there again!!!Edit time as pharmacy sarcastically responded I seem to have muddled my times up...Still no apology for the shocking service though!
April 2023 by Roshni M.J
Very poor service. They do not want to process the prescription. They wouldn?t follow up for the prescription issued by the Medway Maritime Hospital. Wouldn?t recommend such Pharmacy to anywhere.
March 2023 by Paige F
Main pharmacist is extremely rude, demanding to see my issue before even letting me speak despite having been referred by GP for the issue and showing photographs. Once I explained that I was already taking the medication available over the counter he then ignored me - probably because I wasn?t then going to buy anything.The lady behind the counter is personable and the only thing the 1 star can be attributed to. Would not go back or recommend anyone else to go there.
March 2023 by Debbie Ducasse
Always really helpful friendly people
February 2023 by oscarstef1
Friendly and speedy service. Checked my request on the phone first and was helped.
January 2023 by Debbie Staples
Helpful and knowledgeable
November 2022 by Max Kar
I won't be going back...it would have to be an absolute emergency. Depending on your expectations as a customer. The The head pharmacist is arrogant, rude and inconsistent with his interpersonal skills. I've had to make several trips regarding prescriptions I've needed and between the gp practice and pharmacist turned into a nightmare with neither taking full responsibility. ? He is not approachable and never accountable nor apologises when he has made a mistake. Thankfully we have choice so he is definitely not up there with his people's skills in general. You're suppose to be offering a service of quality and professionalism and he has lacked that for years!
August 2022 by Jane Scates
Always friendly and helpful
January 2022 by Maria Smart
Friendly and helpful staff
January 2022 by yvonne Booth
Very nice staff and very helpful
August 2021 by Stewart Bloomfield
This pharmacy is a joke wouldn't recommend my worst enemy goin here refuses to serve people medicants needed is no joke u should be shut down for the way you treat people and leave them in pain
July 2021 by pete Richardson
When to the pharmacy today the comon woman behing the counter was very rude because i was not wearing a mask as its july 19th and i longer need to where one now if i wish not to but i got a lecture from the rude woman. Got a good mind to use another pharmacy in future
June 2021 by susan parkes
The pharmacist at this pharmacy is a very rude unpleasant man, he lies and he makes mistakes, his people skills are none existent and he does not care. Several times my mother has been given the wrong medication. My father was waiting for some pills which he urgently needed, both my parents are disabled, when the pills finally arrived my father asked if they could be delivered, the pharmacist refused and put the phone down on him. The shop staff at this pharmacy are great and very apologetic and if not for them he would go out of business.
