August 2023 by Jane Gowens
My husband passed away last November suddenly.i have not been myself.i just wanted to say thankyou to trudy and Lisa for being so patient and supportive and caring .thankyou
December 2022 by Carol Juniper
Nice friendly bank always a member of staff on hand to help
December 2022 by FREDERICK Dewdney
Thanks Natwest in Chatham, Kent the best bank locally. So hopefully Not one of the Bank branches that are going to close.
October 2022 by christine keens
Brilliant service by Danny branch manager and help offered by Callem
September 2022 by Andrew Grundy
Very poor service this afternoon, no staff and disorganised.
July 2022 by Phil Jewell
Long queue when I went in at lunchtime today. Took 30 mins to speak someone. A couple of people gave up waiting and left.I must say, that when I was seen, the staff member was very helpful and provided a good service.Not enough staff working at an obviously busy time of day.With my local branch (Rochester) being shut a few years ago, it's frustrating that although my new local branch has quite a few desks, there were only two staff working.
October 2021 by Shaun Stewart
Just visited the Bank, and the staff were extremely friendly, polite, and helpful.It's so much nicer when you are assisted by skilled and intellectual staff. - Thank You, Shaun.
August 2021 by nikolay mitev
2 people working in building, what a penny pincher management. Went there today to pay in deposit which I've been told counter cuts off at 15.30 . I can't do the transfer by online application or online banking because useless service no one can fix the problem . If you go to the actual bank they can't help you because 2 people working there and no counter service after 15.30 . Do we have to get day off from work to pay bloody loans ? What a disgraceful service . Time to change swap to another bank .
November 2020 by Sean Etherington
Always been helpful when needed in the past... Has cash machines inside if needed as some people like to hang out around the outside ones.
November 2020 by Rob C
Always professional and I'd like to extend a big thank you to the credit card disputes team for dealing with my case so well and helping me get a refund for flights.
November 2020 by British Pride
Shuts at 3pm everyday instead of the usual 5pm. Which means I will have to take a day off work just to go there.
June 2019 by Andrew Marsh
Personally i think this is the best of all high street banks.
May 2019 by Tarron Miller
Very helpful on both of the occasions I have needed to attend the branch and the staff were very chatty and friendly.
November 2018 by Tommy Ball
Very good bank, the woman at one of the counters was VERY friendly, would defo go back again!
September 2017 by Amy-louise Strevens
Great service- but only 2 cashier desks... meaning always 15/20min wait in queue.
