October 2023 by Google user
Saturday 07/10/23 approx 10:20 I visited the PO within Permark. The lady looked miserable on approach and her attitude reflected that. She was very confrontational for no reason..which was weird. She tried her best to discourage me which meant her hostility only heightened once I found a solution and overcame her hurdle. For someone in a position to help people she was hellbent on hindering. I didn?t trust this person with my parcel so I left and instead went to Princes Park PO where the lady there couldn?t have been happier to help. An extreme contrast in experiences. This hellcat should not be representing RM. She should jump back on the broomstick she flew in on. She was beyond gross.
April 2023 by Beespoke Vinyl, Gifts & Supplies
Always been to this PO. Since start of trading.The Staff are Helpful, Polite and treat you like you expect.We have used these because of the above.Have any queries they are there to answer.There?s queues at times but soon goes down.Would Highly recommend to use.
April 2023 by J 59 cdo re
Any vehicle enquiries are dismissed to online. Argumentative man when it clearly states a change of vehicle tax class can be done at post office. Also a guy upfront of me was dismissed when claiming a lottery win. Useless and only treat the post office as a trading shop. No profit no help.
April 2023 by Phil H
Never had a single issue in all the years I've used this Post Office
March 2023 by Jade Ashcroft
Permark is the hub of the village. Cards, balloons, cafe, gifts, sweets, novelty items and much more!Staff very friendly. Yes the post office section can get busy but I have never had any issues in the 5 years I have used it.Highly recommend!
January 2023 by Rena Kent
I find ladies at post office so lovely and helpful. Have nothing negative to say as I didn?t have any negative experiences.
December 2022 by BTSECURITY Services UK
Complaint:. Wasting tax payers money and chatting all day long joking laughing but not able to answer customers questions... Very bad look for post office and Royal Mail uk especially in such nice neighbourhood
December 2022 by Senior Jeffrey Padre
Complaint about Lesley (older lady with glasses) came in to exchange and request for old £20 notes we had saved up for new ones. She deliberately dismissed me service in very rude way and when I asked why you refusing to exchange when on uk post office official website it says we can go to post office to exchange currency.. does not know code of conduct and letting post office reputation down by her lack of knowledge couldn?t answer any related questions as well or her staff? Rude, unprofessional and utterly disappointing for a loyal customer. Post master needs to have a chat with her and explain to her code of conduct
November 2022 by Retro Wolf 92
Extremely disappointed with the Royal Mail service. I was selling a product to a customer which I was shipping via Royal mail. 30 minutes after I dropped the parcel off I learned that my customer cancelled their order and refunded their money so I went back to the post office thinking I could take back, redirect or cancel the package. when I spoke to the lady at the desk she told me that Royal Mail clamed all packages handed over as their own property and would not return MY package back to me. At no point on the website or in person did royal mail disclose this information to me. I've now lost nearly £1700 worth of goods due to this terrible service which is a lot of money I needed to support myself. I will most likely never get the package or money back which is absolutely outrageous and shocking. I am never using Royal Mail or this post office ever again. DO NOT USE ROYAL MAIL!
October 2022 by Mara Kalnina
Unhelpful staff members at the post office, always in a rush and seem to be busy with other stuff and not paying attention on customers
November 2020 by Mrs Dove
They seem to delight in being unhelpful, thank goodness for the branch in Princes Avenue, who are very helpful.
November 2020 by Chloe Larson
This post office is one of the worst I have been to. I measure my post to make sure I know whether it's large or small and they still charge you whatever the next size up is! My partner and I have both had issues here. They seem to want to overcharge you as much as they can. Will be going elsewhere from now on!
September 2019 by Paul Gore
Says on website that post office is open until 5:30 on a Saturday, yet I cannot pick up my parcel at 2pm.
October 2018 by gerald fill
Various goods for sale.Much more than a post office.
December 2017 by Manjit S Deol
It's a post office but wouldn't wont accept Scottish notes at the till. Felt like the real reason wasn't the note but my skin colour.
