November 2023 by Siham Barigou
Had my wedding dress cleaned here. She did an amazing job on a very delicate dress. Wouldn?t hesitate to use again and would highly recommend.Service: Wedding gown cleaning
June 2023 by Bobb Lawrence
They need taking of the ups drop of list because the person that collects pics and choses what the will and won't take. Obviously there rules are different to the company they work for.
March 2023 by Richard Taylor
Excellent service. Quality repairs to a coat. Friendly and punctual at a good price.Services: Alterations
February 2023 by Bukola Bolaji
They always offer really good and helpful service.
January 2023 by Joan Murphy
Very friendly helpful staff and item was all done when I was told. Very pleased with service and reasonable prices.
January 2023 by Alexander Sieber
Amazing service. Had a drinks stain on my trousers from my wedding that was stubborn and hard to remove. Took many hours of hard work by the shop for them to be able to remove the stain. Excellent customer service and good price for services. Would definitely recommend!
January 2023 by paula Sinclair
Dress is clean but the service was shocking. Im a very laid back person and the service left me quite frustrated. Upon dropping off my wedding dress for cleaning, they were quite pushy and insisted that my dress bag was dirty and needed cleaning. Then came the sales talk of the dress box which felt quite pushy too. After some back and forth I told them I am not paying £80 for a box and just let it slide for them to clean the "dirty" dress bag.Then I got a phone call to say my dress was ready and discussed the £80 box again. I was married previously 11 years ago, so I know you can get these boxes for £10 online and was not going to be persuaded into it.I get to the shop and they bring my dress off the rack, but it has someone else's vail in there. They tell me it's my vail and I say it's not and then they say it is. I didn't own a vail but they didn't believe me. Then I was told that it wasn't my dress and I showed them a photo to prove it is my dress but someone else's vail. I was then told that it isn't my dress and taken to someone else's dress and told that it's mine. Back and forth again with them insisting it's my dress and my bag. Told them that I had a grey bag and they told me I didn't and that I had a pink bag and to remember my sister brought it in. Several times back and forth again telling them that I brought the dress in myself in a grey bag and white hanger and that this was my dress, to be told that I didn't. After 15 or 20 minutes back an forth I walk out with my dress in my dress bag (which literally has my name on it) and feeling fed up being made out that I have some sort of memory problems. No wonder peoples things have gone missing in previous reviews.....lucky I picked up the dress myself, because they would have sent the collector off with someone else's stuff.
January 2022 by Richard iles
Staff are so friendly and the service is excellent. As a key worker, I have been working all through the lockdowns and they have still offered a highly professional service. I would strongly recommend to anyone who needs dry cleaning or any other service offered here.
January 2022 by Keeley Felton
I found prestige online,as I was looking at getting my daughters wedding dress cleaned , read the reviews which were 5 star , so I took dress and was very impressed with the service I got , within six days the dress was done ,it looks and smells amazing very professional, thank you .
January 2022 by Kerry-lee
Unfortunately I had a terrible experience with Prestige. I took my wedding dress to them to get dry cleaned (they did clean underneath the dress, which had become dirty from walking around), however, when I dropped my dress off initially, I spoke to the manager, who assured me that my dress would not be hung up by the off the shoulder straps, as they were extremely delicate lace, she assured me again before I left that they would not hang my dress up by the straps. I then saw a picture on their Instagram page of my dress hanging up by the straps and after checking the dress, I discovered one of the straps had been torn, but it was also clumped together (I can only assume this was where they pressed it and it melted the adhesive). After taking the dress back to show them the issues, they (eventually - after, what I believed was their way of trying to brush me off) agreed to pay the bridal shop to replace the straps. After the bridal shop sent Prestige the invoice, Prestige then refused to pay upfront, requesting to see the repaired dress first (even though the bridal shop and I had both explained to Prestige that they required the payment upfront). So my beautiful wedding dress has not been repaired and in addition to it being ruined by Prestige, there were also a few small marks on the front of the dress that they did not clean/remove. I do not feel that what they did clean is worth a bill of £250 (given that they damaged my dress). I would definitely think twice about taking any valuables to Prestige.
January 2022 by Natalie French
I had a coat dry cleaned here after getting covered in glitter at a Christmas party a couple of years ago. I had tried everything to remove it myself but it wouldn?t budge. I should have taken to to Prestige ages ago as they cleaned it perfectly and managed to remove every trace of glitter. Very friendly, professional service. I would highly recommend!
January 2022 by S K K
I've used prestige dry cleaners for a few months now for various services including cleaning and boxing up my used wedding dress, regular laundry (washing and ironing) and different types of alterations. I am always happy with the service they provide. They collect and deliver for free to my postcode which is an added bonus during lockdown. They are always friendly and professional when they pickup and deliver. They are very responsive and use different methods of contact to suit clients. I have previously contacted them via Instagram and mainly use WhatsApp messenger as it is convinient for me. I have often requested last minute services and they have consistently been available and delivered a great service. I would highly recommend Prestige. They live up to their name!!Services: Couches/sofas
January 2021 by DrW Cole
Such a lovely owner and a great service. Will definitely return. 5* review for a 5* business!!
January 2021 by Youssef Hassane
Wouldn?t take my suits to any other dry cleaners! Amazing customer service!!!
January 2021 by Giorgio Russo
Great service, would strongly recommend to anyone. Very happy with the service received! Thank you.
