August 2023 by Jamie Couchman
I wanted to buy a pair of trainers. They were priced at £37 & £22. When I queried having to pay the higher price the cashier said that the cheaper label was from head office. I explained that I should pay the cheaper of the two prices, but he said that he couldn?t.I asked for the manager, and he said that he had 24 hours to remove the cheaper labels, which he did from the box I had. He also said that they were getting lots of these from head office, and that someone had not checked the boxes.He refused the sell them at the cheaper price saying that it was too much of a drop.Very disappointing!!!
July 2023 by Christine Peters
Sports direct absolute rubbish never received goods bank looking into it because because they took delivery charge and credit note
July 2023 by ??????? ???????
Good afternoon! 06/23/23 - bought work shoes for £34.99, put them on after 3 hours, walked on the carpets in the apartment and found that they were a size larger... 06/29/23 came to the SPORTSDIREKT Chatham store with a receipt and shoes I wanted to exchange for a smaller size but I was refused because I don't have the box. When purchasing shoes, the box did not fit into my bag and the cashier guy offered to leave the box after paying with the card - I did so (naively)... I humanly told the store administrator about this incident and misunderstanding, told him that I did not need the box, change and everything is fine, but I was politely sent. What is the question, this is done in an elementary way - they just don?t want to bother, refuse at the checkout and make a new sale and add 2 digits on the box with a marker... For the first time in my life, I am faced with such a situation that due to incompetent or inexperienced or poorly inspected employees - customers suffer, and the company loses customers in the future...
June 2023 by Peter Horan
Lacks a little in golf equipment. But good prices usually
April 2023 by Manofkent79 !
Amazing, staff were friendly, hardly any drug addicts inside
March 2023 by Loraine Wilmshurst
Waste of time trying to phone them they won?t answer the phone.Load of W??s
January 2023 by Nikki Rouse
Friendly, helpful staff... Nice BLC discount too.
October 2022 by Gerald Begley
A member of staff on the shop floor has been on the customer avoidance course and successfully gave me the slip without having to engage. The young lady who took payment was friendly though
September 2022 by Jon Mia
Great shop loads of offers
July 2022 by Simon Haggar
Good range of gear and even better with a sale on ?
June 2022 by Saimiz9
It's a nice sports shop really, there are plenty of staff willing to help you. The prices are okay, I've bought some nice trainers a couple of minutes ago (£26.00).
April 2022 by A Deboa
No one at till to serve, waited a bit and left. Was looking to buy 3 pairs of trainers at very good value (only reason for the star)Was told 'sharply' by front store person he couldn't leave front to help me. Could have used radio to call someone but okay. Saw him in the middle of shop on way out.Not going to take it personally as JD was packed and their shoes cost way more, so enough said. I stick to online shopping.
April 2022 by Kevin Barrington
Difficulty attracting staff for help and then staff were rude when we did get their attention. Great range of footwear at affordable prices
March 2022 by The Equitable Earl
As always I'm only reviewing my local branch of Sports Direct . It seems that there has been a some changes in staff and with this comes the problems . I think the person I spoke to is the manager (although not 100%) however all she seems able to manage is being rude and dismissive . I Bought a pair of boots in store on January 19th , I entered the store and immediately tripped on the bolt for the doors that had been left In the floor , I informed the lady I think is the manager and was told "no you couldn't have" it was only when an elderly gentleman with a walking stick tripped on the same bolt that she took an interest and went to the front of the shop to look and inevitably remove the bolt from the floor, on 14th March I returned as the stiching had failed on the boots and a hole appeared on the side of the boot I was told I needed to know the date ( I did) I was then told that "it was wear and tear and that the boots are only expected to last a few months" reall ? This is obviously unacceptable and if it is Sports Directs policy it is wrong and if this member of staff is an example of how Sports Direct train their staff it's appalling , I will never use this branch of Sports Direct again .
March 2022 by kye dawson
The staff are very helpful and polite.
