February 2024 by Pamela Moorey
Kim the stylist I had was very welcoming did my hair just how I like it absolutely ? Great as always top marks
February 2024 by June Roach
A good, clean salon with pleasant staff who know their stuff!
November 2023 by Rebecca Lock
I am so, so happy with my cut and colour by Lucy at Chatham (usually Bluewater) branch. She listened to my ideas and professionally gave her own. She took into account how often I get my hair coloured and the previous colour on my hair and advised me accordingly. I will always ask for her in future. Thank you Lucy!
September 2023 by Shirley Wright
Always given good advice, on recent visit I went in thinking I needed a cut to get rid of split ends but was advised I had no split ends it was just humidity on my hair so I just had my fringe cut, saved money and left Happy that I had no split ends, didn't get the ladies name but thank you
September 2023 by Wilma Walpole
Popped in on Friday 25/08 to make sure they would be open on Monday 28/08. Got there early , the hairdresser showed up and asked if myself and my daughter were getting highlights as they had no bleach and couldn't get any. We said we wanted an all over colour, she wasn't happy as it was for 2 of us, so then said our colour test was 2 weeks out of date and we needed to do another one, we had it done and she said we would be fine from Wednesday, we both work so said to her we would be back Sunday. She said she was working Sunday and it would be fine.Went back today expecting a cut and colour and she turns up asking if we had an appointment as she is sick and didn't want to work today, but her regional manager rang her up and basically forced her to get out of her sick bed and go in, as her colleagues had booked in a full head of highlights when they are not supposed too. That she was leaving as soon as the lady who booked in was finished. That she was waiting on Olga from the Bluewater branch to to come and take over, what the actual heck.Then asked what colour we wanted which was black, but suddenly they are all out of black dye but they had an almost black, which when she showed the swatch it was dark brown almost chocolate at best. Then advised me to go and buy a box dye and do it myself if I wanted it done. Great customer service.My daughter and I always go there but unfortunately this lady has put us off ever going back, she really didn't want to work on either day we were there which is ridiculous.
July 2023 by Carol Hinks
I like the efficient way they take your phone number and message you when it is your turn in the queue. Very friendly and capable hairdresser (Ellie) who interpreted what I wanted well. Cost was reasonable too.
June 2023 by Holly Brown
I went for a pixie cut this afternoon in chatham at about 4pm.I asked the lady not to cut the front to short and even showed her a picture.I am utterly appalled as she has completely hacked my hair. I might aswell of got a pair of clippers and shaved it off. She didn't even brush any of the loose hair off me.It was an utter shambles.
May 2023 by Ryan Felton (MentalPenguin67)
I always come here for a hair cut. It is always clean and tidy and a great cut. Visited on a bank holiday and cut by Ellie. She was polite, professional and pleasant to talk to. Would recommend!
May 2023 by Christiana N
Lady was super friendly and helpful. Really great friendly service , she fixed my bodge job and made my daughter feel totally at ease, cut was lovely highly recommendedService: Kids' cuts
May 2023 by Melissa Robinson
I managed to get there at 9am and was seen quickly and efficientlyGreat service the stylist was happy and made me feel comfortableServices: Shampoo & conditioning
May 2023 by Andrew Marsh
Cut my hair without a need for an appointment, lovely hair dresser. Would recommend during non busy times
April 2023 by Lydia
Rude and acting disgusting from the first moment I walked in. Not only that but didn?t cut my hair the way I showed it and was trying to get me out as quick as possible. Not only has she ruined my hair and wasted my money but she was Extremely Disrespectful and she shouldn?t be working there if she can?t provide good service. She had a horrible attitude and looked like she wanted to get out of the shop immediately.I pay for a satisfactory haircut and good customer service. NOT bad attitude and unfinished jobs.(Maybe you should teach her how to actually cut hair)
April 2023 by Joanne Tancred
I had my hair cut this morning by the manager and she was very professional and mad me feel amazing. She was polite and funny and offered an amazing service would recommend.Services: Hairstyling
April 2023 by Nightwolfz 11
I asked for my hair to be cut a certain way and she didn?t listen. Never going back there and recommending everyone to find better customer service at DIFFERENT hairdressers.
March 2023 by Jade Plummer
Couldn't rate zero stars !!!Customer service is dreadful !!Manager doesn't even know when special offers run out !! (For hair straignters)Had run out the day b4 yet 20% off signs were still on the shop floor ,Manager said would be still on for the rest of the week but It wasn't!!Avoid!!!!
