March 2024 by Lubos Jankuj
Unbelievable attitude versus costumer ,manager insist can do whatever she wants and opening hours is completely joke ,I this will represent company a whole then this standard belong to country well belong not just internationally even national standard .I no see something like that and I can say I see a lot ,included communist regime country where everything is so scared .I have to ask where normal costumer can turn it's self when happ something like that and bunch of women think is absolutely bulletproof
March 2024 by Yewande Okunfulure
I wouldn?t even rate it anything. I went there to get a new inhaler as I didn?t realise my previous inhaler was finished until the morning of. I got to the pharmacy only to wait an hour in the line (with only three people ahead of me and two staff on duty) and with the place being incredibly dusty i began sneezing excessively but also began to wheeze I literally couldn?t breathe my chest was feeling tight and in an effort to get my inhaler desperately I went to the front desk and asked for it immediately as I didn?t know how much longer I could hold on. The other customers in front of me told them to serve me first as I was in dire need. To which the staff did but it took another 35 minutes to get my inhaler at this point I was clinging onto the desk trying to calm my breathing and on the verge of tears because I thought I was never going to get it. When I got the inhaler the woman in charge then began to lecture me that she didn?t think the inhaler I use was not the correct inhaler even though I have used this type of inhaler for 4 years and it always relieved my wheezing and asthmatic symptoms. The pharmacy is horrible compared to how it was when it first opened staff are slow, there is always a queue out the door for things that are fairly simple and PEOPLE COULD LITERALLY DIE WAITING FOR THEM TO DO THEIR JOB. This isn?t my first terrible experience with them but it is certainly my last will never attend again.
February 2024 by Lando Sainz
Worst chemist ever, with very slow poor service. They conned me out of £2.90 for off the shelf medication that was expired and took back but never refunded my money going going there several times with proof each time staff tell me to allow more time for the refund to process. I reckon lots of people are getting conned like this. I would give no stars if I could. I avoid this chemist at all costs and walk to a descent one even though its 20 minutes walk for me.
February 2024 by Abs Ali
I fully agree with everyone's review that this pharmacy is the worst in the whole of Kent that I have experienced. They do not deserve any stars. The service is so bad from this one I avoid any Well Pharmacy.
February 2024 by Indre Klimasevska
The worst pharmacy ever. Always on the breaks, need to go 3 times per day if you wanna to get your prescription. One time I had to go all week that finally find it open.
February 2024 by Shyleen Jnr
Terrible service, waited outside for 30 minutes in the cold unattended to. If This pharmacy opens at 9 it should open at 9!!! Do better
January 2024 by tina tividosheva
Unbelievably unprofessional people are working in this pharmacy! I?ve been waiting for hours for nothing, they couldn?t even print one stupid prescription for more than one hour! It?s ridiculous!
January 2024 by Talal Gous
horrible pharmacy
January 2024 by trio fleet
most unreliable pharmacy ever , most of the times they are closed or they will lock the door and wouldn't serve customers. The staff do not care about customer service.
January 2024 by Tatiana Rys
The worst pharmacy ever! Nonstop close for ?meetings ? or lunch break!
December 2023 by Benomaly (Benomaly)
Don't go there, makes you sick waiting for the staff to see you and when they do they have no idea what drugs to supply. Very lazy staff. Chatham nutters always inside talking to staff like it's a doss house.
December 2023 by Stacey Williams
Utter rubbish, there's a half hour wait if they're even open. Been trying to pick up meds for a week and they're closed due to lack of staff or training. Send your prescription elsewhere if you can!Tried calling them, didn't even put me on hold, just wandered off and left me waiting...
November 2023 by Vjaceslavs Knazevs
Awfull place. Booked a flu jab a few weeks in advance, paid online and received a reminder previous night. On arrival see the place closed and noone cares that we had to travel, no one cares to inform us that the place is closed cause they can't find a pharmacist.Hope the place will close down permanently as it is a disgrace to medical staff.
October 2023 by Louise C
I used Well Pharmacy's online booking system to book a chickenpox vaccine for my two young children (2 and 4 years old). This isn't local to me but there were not many options for where to go. Well's took the full payment off me for the 2 doses they would both need, which is £260. We turned up to the pharmacy and was told that the vaccine wasn't there. At first, the pharmacists didn't seem too bothered, until I explained the inconvenience of arranging my week around this and prepping my children for it. The pharmacist mentioned that she thought it was strange when the booking came through because the stock wasn't there - a phonecall before I made the journey over would have been great! The pharmacist did say she would phone me later that day when she found out what was happening with the stock but I didn't hear from her.Please avoid, especially for vaccines.
October 2023 by Ethan Hawk
Used to be really good now completely gone downhill. Had my prescription for nearly a week,when I went to collect had to wait in a queue for 45 minutes before being seen to. when I finally got seen to they only gave me half the prescription and told me to come back for the rest the following week .Absolute joke luckily I had enough to last me a week . They never open on time and when they do open there's always a queue of people but yet they seem to serve all the local druggies first . This whole week they've been shut all day god knows why.This place needs to shut down permanently